Financial Operations Analyst

5 months ago

Calgary, Canada Benevity Full time

**Meet Benevity**:
The world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We're also one of the first B Corporations in Canada, meaning we're as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, Australia, the United States and more

Our Operations team is seeking a **Financial Operations Analyst** to join our operations team in the Calgary office. We are growing fast, so we are looking for someone who will be a motivated self-starter with excellent teamwork skills and the flexibility to get involved where needed. Benevity's Financial Operations Analyst will help support the success of our monthly month end cycle. The Financial Operations Analyst will assist with designing, implementing, and supporting process workflows along with supporting configuration changes, required to support the launch of new clients, addressing any product gaps, addressing unique client requirements and leveraging our current products for the corporate program.

Your primary responsibility will be supporting the Invoicing team on behalf of our foundation partners. In addition, you will be an integral part of the operations team by assisting with all types of client requests that relate to operations, special projects and day to day operational activities, while demonstrating attention to detail and excellent communication and interpersonal skills.

**What you will do**:

- Learn the Donation Report workflows to ensure the flawless execution of monthly invoicing
- Help design future corporate workflows for existing and new clients to support, develop, implement and maintain scalable protocols and processes
- Support the launch of existing and new clients by managing their configurations
- Plan for and incorporate new services, as business needs and core systems and processes evolve
- Develop and report on key metrics to help make better informed decisions
- Monitor the operational metrics and follow up as required to meet targets and goals
- Identify and remove barriers as the team iterates and moves through the process development cycle
- Document project plans for efficiencies ensuring client satisfaction
- Ensure compliance of processes and support the financial operations by creating documentation and training materials
- Communicate key issues with management across functional areas and participate in resolution measures
- Participate in a culture of continuous improvement and keeping our clients experience in mind

**What you bring**:

- Bachelor's Degree or equivalent education
- Results-oriented and is resourceful and proactive
- Strong communicator with excellent written and verbal communication skills
- Comfortable overseeing a variety of issues to resolution with an analytical mindset
- Ability to work independently with strong judgment
- Resilient, and thrives in a multi-tasking, start-up environment and can adjust priorities on-the-fly while managing a diverse and full workload
- A client-focused mindset with the ability to work directly with internal and external stakeholders as required
- Proficient in the Google/MS Office suite of products, with an advanced knowledge of Excel
- Team-oriented with a fun-spirit and sense of humour
- Excellent organizational skills including managing deliverables to meet quality requirements and deadlines
- Detail-oriented and commitment to quality and continuous improvement
- Strong communication, presentation and interpersonal skills with ability to communicate results to non-technical audiences

**Discover your purpose at work**:
We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up... If you want a career where you're valued for who you are and challenged to see who you can become

It's time to join Benevity. We're so excited to meet you.

**Join a company where DEIB isn't a buzzword**:
The diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.

Diversity, equity, inclusion and belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily — from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.

We strive to build a strong culture of belonging so that every Benevity-ite feels included and can thrive as their authentic selves — in a place where everyone has a

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