Associate Operations Manager

4 months ago


Toronto, Canada CloudKitchens Full time

**Who we are**

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they're entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

**What you'll do**

As an Associate Operations Manager at one of our ghost kitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.

**Responsibilities**:
**Team Management**:

- Lead and train a dedicated facility team, handling scheduling, training, and performance management.
- Manage a highly efficient order fulfillment process, and deliver excellent customer service
- Cultivate positive and inclusive work environments, fostering teamwork and communication across teams and departments.

**Building Repair and Maintenance**:

- Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services.

**Health and Cleanliness**:

- Manage a janitorial team (either internal or external, depending on the site); uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
- Monitor partner compliance with safety and health department protocols.
- Enforce proper waste disposal procedures, responding promptly to cleaning-related emergencies.

**Customer Support and Retention**:

- Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise
- Manage the overall partner experience, preventing churn, and extending partner lifecycle.

**Administrative & Strategic**:

- Train with senior positions in support, data analytics, and reporting.
- Participate in planning sessions with management and peers.
- Review and report KPI metrics to facility management and contribute to goal setting.
- Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability.

**Compensation**:

- 60,000 CAD Base
- Bonus
- Equity in the form of LTIP's

LI-Onsite



  • Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    Job DescriptionLFC-ZMF Operations Ltd. is seeking a highly skilled Operations Management Supervisor to join our team.The successful candidate will have a proven track record of successfully leading operations teams, managing daily activities, and ensuring seamless execution of projects. They will be responsible for overseeing the entire operations function,...


  • Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    LFC-ZMF Operations Ltd. is seeking a skilled Restaurant Operations Manager to join our team.About the RoleThis is a permanent position that offers a competitive salary of $60,000 per year, paid in bi-weekly installments.Job DescriptionWe are looking for an experienced operations supervisor who can lead and manage our restaurant operations effectively. The...


  • Greater Toronto Area, Canada Black & McDonald Limited Full time

    About Black & McDonald LimitedBlack & McDonald Limited is a leading provider of facilities management and project coordination services. Our company has a long history of delivering high-quality results to our clients.Salary Range: $55,000 - $65,000 per yearWe are currently seeking an experienced Operations Management Associate to join our team. This role...

  • Operations Manager

    4 weeks ago


    Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    Job Description:LFC-ZMF Operations Ltd. is seeking an experienced Operations Supervisor to join our team. This role will be responsible for coordinating activities with other work units or departments, requisitioning materials, equipment, and supplies, and ensuring that food and service meet quality control standards.Required Skills and Qualifications:To be...


  • Toronto, Canada Healthcare of Ontario Pension Plan (HOOPP) Full time

    Why you’ll love working here: - high-performance, people-focused culture- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves- learning and development initiatives, including workshops, Speaker Series events and access...

  • Operations Associate

    6 months ago


    Toronto, Canada CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Marketing Manager

    6 months ago


    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...

  • Marketing Manager

    6 months ago


    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...


  • Toronto, Canada Nicola Wealth Full time

    We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada’s Top...

  • Operations Associate

    6 months ago


    Toronto, Canada Crate and Barrel Full time

    Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home...


  • Toronto, Canada Mallinckrodt Full time

    Job Title Business Operations Associate Requisition JR000014279 Business Operations Associate (Open) Location CC-Canada - CAN510 Additional Locations Toronto, Canada **Job Description**: - Summary - The Business Operations Associate contributes to the development and completion of projects that vary in size and complexity, contributing to the...

  • Operations Associate

    6 months ago


    Toronto, Canada FurnitureMattressDirect Full time

    **Job Title: Operations Associate - E-commerce and Warehouse** **Job Type: Full-Time** **About Us**: FurnitureMattressDirect is a leading provider of high-quality mattresses and furniture in Canada. Our mission is to offer the best value to our customers by providing top-notch products at affordable prices. We take pride in our commitment to customer...

  • Operations Associate

    6 months ago


    Toronto, Canada iConnect Social Inc. Full time

    **Join Our Team at iConnect!** At iConnect, we are redefining the way people explore and connect. Based in the vibrant city of Toronto, iConnect is a dynamic startup aimed at transforming the traditional nightlife experience. Our app serves as a personalized gateway, connecting users with the most exciting clubs and events and, at the same time, allowing...


  • Toronto, Canada SMCP Full time

    SMCP - Sandro, Maje, Claudie Pierlot **LOCATION: Yorkdale Mall, Toronto** **Operations Associate** At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and...


  • Toronto, Canada MCI Group Full time

    We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live &...


  • Toronto, Canada Exiger Full time

    The Associate, Business Operations will report to the Manager, Business Operations. **Key Responsibilities** The Associate, Business Operations is essential to the day-to-day operations of Exiger’s Commercial Business Unit. Responsibilities include: - Contributing to the day-to-day efforts of the Resource Management team - Oversee contractor processes...

  • Operations Manager

    1 month ago


    Toronto, Ontario, Canada Matrix Logistics Services Limited Full time

    Operations Supervisor Job DescriptionAs an Operations Supervisor at Matrix Logistics Services Limited, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will...

  • Associate, Operations

    6 months ago


    Toronto, Canada Mindshare Full time

    Title: Associate Team / Department: Media Buy Enablement Operations Mindshare was born in Asia in 1997, a WPP start-up with a desire to change the media world. Now we are a global network with 116 offices in 86 countries and billings of $17.9bn. We are the largest agency in GroupM, WPP’s Media Investment Management arm, which is the #1 media holding...


  • Toronto, Canada Saks Fifth Avenue Full time

    **Location**: Toronto, Ontario, Canada **Category**: Stores **Job Opened**: November 6th, 2024 **Education**: **Job Number**: R-110814 **Job Type**: Regular **Remote**: No **job description**: **What This Position is All About*** Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for...


  • Toronto, Canada Raymond James Financial Full time

    **IFS Operations Associate (Billingual)** - 2303759 - At Raymond James,_ _**_we_**_ _**_develop,_ _**_we_**_ _**_collaborate,_ _**_we_**_ _**_decide,_ _**_we_**_ _**_deliver, and_ _**_we_**_ _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians...