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Wireless Sales Representative

5 months ago

Brampton, Canada Cellular Point - Rogers - Fido - Chatr - Freedom Full time

We are currently seeking motivated individuals to join our team as Sales Associates at our store located in Shoppers World Brampton. No wireless experience is required as all necessary training will be provided to help you succeed. We are looking for individuals who have a proven track record of success and a strong desire to deliver an exceptional customer experience.

**Job Duties & Responsibilities**:

- Foster a positive and supportive team environment and actively contribute as a cooperative team player.
- Demonstrate the ability to effectively sell wireless products and plans, providing clear and compelling descriptions to customers.
- Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges
- Stay updated on changes in offers/promotions, new products, services, and policies to maintain a high level of product knowledge and service excellence.
- Providing exceptional customer support to both current and prospective clients
- Handle customer requests, questions, and issues in a positive and professional manner.
- Process daily sales transactions accurately
- Regularly review sales reports to evaluate performance and identify areas for improvement.

Any other duties as may be assigned by Management

**Technical Knowledge & Skills**:

- Product knowledge abilities
- Strong understanding of customer needs and competition
- Exceptional influencing and relationship building skills
- Strong vision and analytical skills
- Strong negotiating skills
- Team Player
- People Skills
- Ability to work in a fast paced environment
- Well-rounded and tech savvy

**Education and Experience**:

- High School Diploma or Certificate
- Wireless Experience is an asset

**Salary**: From $16.55 per hour + Commissions + Bonuses and Incentives/Employee Discounts

**Salary**: From $16.55 per hour

Work Location: In person