House Person

5 months ago

Ottawa, Canada Courtyard by Marriott Ottawa East Full time

**Duties & Responsibilities**:

- Use correct cleaning chemicals for designated surfaces, according to WHIMIS regulations and hotel requirements. Ensure bottles have proper labelling.
- Responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel.
- Removing dirty linens from the hallway and placing down the chute.(when needed)
- Sweeping; mopping and vacuuming floors, hallways, ledges, stairwells, Elevators inside and out elevator tracks
- Picking up trash from parking P1 and P2- removal of garbage and cobwebs/sweeping
- Unload truck shipments and cross check supplies with packing slips and move to the allotted storage area. Packing slip should be given to a Supervisor.
- Move, arrange and clean the winter mats. Shampoo when necessary.
- Snow removal at all entrances. (To be checked frequently) Assist with spreading calcium/stone around exits when needed. (Checklist to be filled out hourly)
- Clean all landings and sanitizing stations also vending; ice machines, pop dispensers and storage and chute rooms.
- Clean designated sections such as restrooms, gym area, gym equipment, pool, public and lobby areas, offices and bistro (when assigned)
- Occasional assistance in cleaning the Bistro areas after heavy traffic flow.
- Perform tasks including; dusting and polishing furniture and fixtures vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays

**Duties and Responsibilities Continued -2-Houseperson**
- Picking up the cigarettes butts, keeping the loading dock clean and clear of empty skids
- Keeping the staff room clean; including emptying garbage and cleaning out fridge and coffee maker. Keeping cubbies and credenza clean and organized.
- Glassware maintenance, OCEC dishwasher. Complete with protective plastic bag and “Clean” sticker. Store in glass flats/ same with coffee cups. (N/A now due to Covid)
- Report maintenance deficiencies and items in need of repair to a supervisor or executive.
- Stock, maintain and clean supply rooms when necessary
- list from Supervisors
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, carpet shampoo etc.) when assigned.
- Deliver guest requests/amenities, assist guests, and assist in cleaning guest rooms, when needed. Removal of cot beds, playpens and other items.
- Stripping linens from beds and removal of garbage during high occupancy level or as assigned. Assist in cleaning rooms if needed. (sick calls, WSIB and Emergencies)
- Replenish supplies, such as drinking water, linens, supplies, and bathroom items in pool and fitness areas, and deep cleaning after guest lives during Covid
- Keep 14th floor storage areas and laundry area clean
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners, steam and shampoo machines. Deliver and pick up dehumidifiers and blowers to affected areas.
- Washing of walls; ceilings, and woodwork
- Observe your surroundings to protect hotel and guest property and report damage, theft, and found articles to supervisors. **(Safety First) **Report any suspicious behavior.
- Luggage assistance with guests and occasional bus tours
- Scrub the swimming pool area floors with appropriate machines and chemicals.
- Remove debris from driveways; planters and around building perimeter.
- Flexible to work any shift, which includes weekdays, weekends and PM shifts.
- Assisting Front Desk with deliveries
- Fill out a shift report at the end of shift with checklist and requests. **(This is Mandatory)**
- Clean guest Laundry room and machines on the 15thfloor.(removal of lint)
- Assisting the Laundry department with folding and delivering laundry. (when needed)
- To assist with inventory par stock levels. (Let supervisor or Executive know when levels are low.) Assist in linen inventory.
- Keeping your housemen carts tidy and clean.
- To assist new hires in orientation/training within the department. (training wage)
- To maintain standard of punctuality, uniform/name tag, dress code appropriate to position and personal hygiene.
- To pull the linen in the chute during heavy check out.
- Maintain reports when carpet shampooing rooms. (BSA). Dating and signing are key for tracing work completed.

D**uties & Responsibilities Continued-3-Houseperson**
- To contribute to the security of the building, company assets and guest/co-workers safety with full adherence to security procedures with proper handling of keys. **(If your key is lost it must be reported to the supervisor or executive right away.)**
- Complete other reasonable job related requests assigned by the supervisor.
- Adhere to the Bona Code of Conduct; Bill 168 and Bill 132 and all emergency procedures. Have knowledge of the Collective Agreement Local 261 Union guide.
- Ensure hallwaysand storages are clear of carts, bins, garbage, dishes and cutlery at the end of shift.
- Keep luggage c

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