Salesforce Experience Cloud
6 months ago
**Who You’ll Work With**
In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
**Job Title**:Salesforce Experience Cloud Delivery Leader
**What You’ll Do**
- Lead the technical design, development, deployment, and handoff of Salesforce Experience Cloud solutions
- Facilitate solution design sessions to uncover requirements and drive solution and technical design
- Translate business requirements into scalable, secure, and performant Salesforce Experience Cloud solutions
- Architect and document technical solutions aligned with customer business objectives; identify gaps between client's current and desired end states; clearly present solution options to the customer for consideration factoring in approach pros and cons to achieving the customer outcome
- Understand the Aura and LWR runtimes, including when to ideally implement each runtime and the implications and limitations of the selection
- Partner with Experience Design (XD) to shape the digital experience, providing feedback on out of the box solutions, complexity of custom features, and translating their vision into technical specifications for requirements
- Work effectively with program leadership, including Solution Owners, to ensure project alignment, timely delivery, and ongoing product development. Build and maintain high performing teams.
- Effectively communicate technical concepts, influence decision-making, and build consensus among stakeholders.
- Collaborate with customer stakeholders to define requirements, deliverables, and set and manage expectations. Effectively communicate risks and issues along with mitigation plans. Address delivery challenges, changes in scope, and other challenges by informing and negotiating with program leadership and customer stakeholders.
- Travel Requirement: Up to 50% Travel for the Global Salesforce Team
**What You’ll Bring**
- 5+ years of experience as a Salesforce Experience Cloud Architect
- Expert level understanding of the Salesforce Experience Cloud product suite
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution inclusive of third-party solutions that will enable achievement of the desired business outcomes
- Deep understanding of web development, including HTML, CSS, and JavaScript, as well as proven expertise in Salesforce Experience Cloud development, including Apex, Aura Components, and Lightning Web Components
- Knowledge of the Aura and LWR runtimes
- Working knowledge of working with Salesforce’s content management system (CMS) and third-party CMSs
- Experience with platform security capabilities (TLS, SSL) as well as LWS, CSP, and CORS
- Understanding of data sharing and visibility considerations, and how they factor into platform and component architecture
- Strong knowledge of object-oriented analysis and design and database design
- Excellent communication and collaboration skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team, people leadership is a nice to have
- Ability to act as a Delivery Solution Lead on programs
**About Us**
**Compensation and Benefits**
**Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements**
**Slalom Employee Perks**:
- Culture & fun
- Lunch & learns
- Health & wellness activities
- Annual retreats
- Holiday parties
- Employee resource groups
- Social clubs & activities
- Vacation (20 days prorated based on start date & wellness/sick days)
Tangible perks
- Competitive compensation package
- $100 cell phone monthly reimbursement
- Registered Retirement Program (RRSP) & Employer Matching
- Tax-Free Savings Account (TFSA)
- Annual “Thrive Well-Being” Gift Card
- Family planning/ Fertility Benefit
- Maternity/Parental Leave Top-Up
- Medical & Dental Benefits
- Life and AD&D Insurance
- Access to Supplementary Life and AD&D Insurance
- Access to the Employee Assistance Program (EAP) and Inkblot
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Vancouver, Canada Slalom Full timeWho You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing...
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