Inside Sales Associate

Moffatt & Powell is a proudly Canadian, family owned company with a rich history of stores spanning over 65 years. We are a leader in the building material supply and retail industries and continue to be a competitive supplier to the new home, farm and industrial market place. With the nationally recognized RONA brand, we are able to offer our customers a wide product selection, more financing options, and better customer service. At Moffatt & Powell, it’s not just a job, it’s a career

Position Summary
Committed to go above and beyond for customers is what Moffatt & Powell Rona is all about. Caring, Commitment, Community and Continuous learning are the 4Cs here at Moffatt & Powell Rona.
As an Inside Sales Associate you will be providing first class customer service by creating a seamless shopping experience from the moment a customer enters the store. From product knowledge to assisting customers to their vehicles, we strive to operate with the best values in mind. We see the customers like family and want to keep them and ourselves in a safe environment. As we are living in an ever-changing world, continuous improvement is something Moffatt & Powell Rona is always doing. We want to always be learning the newest products, processes, and technologies to help the customer get the best experience.

Core Competencies
- Customer service
- Teamwork
- Problem solving
- Communication
- Accountability and dependability
- Ethics and integrity

Job Duties
- Greet customers promptly with a warm greeting and ensure the best customer experience
- Operate cash terminal by handling cash, debit, or credit transactions, issue receipts, and process merchandise returns and exchanges as needed
- Assess customer needs and provide expert advice on various department products
- Actively participate in achieving sales objectives provided by the Branch Leadership Team
- Keep up to date with new products and their functions by partaking in Vendor and other PK training sessions
- Be aware of current promotions and flyer prices
- Ensure and participate in the maintenance of floor plans
- Support cycle counts and inventory counts as requested by Management
- Keep all checkout work stations clean, tidy, and uncluttered
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Perform other duties as assigned by management

**Requirements**:

- Basic knowledge of building materials and various home improvement products
- Effective verbal and written communication skills
- Basic computer and mathematic skills
- Attention to detail and organizational skills
- Ability to work with mínimal supervision and/or with a Team
- Maintains a professional appearance
- Strong work ethic and positive team attitude

Work Conditions
- Able to stand for long periods of time
- Predominately work indoors; some outdoor work may be required
- Carry / move product up to 20lbs as needed
- Able to work days, evenings, and weekends
- Able to work overtime as required

**COVID-19 CONSIDERATIONS**: We adhere to all Covid-19 guidelines, Sanitizing is done throughout the store, yard and machines and we are practicing physical distancing. All customers and employees have the choice the wear a mask in the store.

If this sounds like an opportunity you would like to know more about, APPLY TODAY Moffatt and Powell is committed to an inclusive and barrier free workplace.