Internal Service Advisor and Dispatcher, Saskatoon

1 week ago

Saskatoon, Canada FFUN Group Full time

**Internal Service Advisor and Dispatcher, Saskatoon North Hyundai**

**Saskatoon, Saskatchewan**

Join our amazing team and community as the **Internal **Service Advisor and Dispatcher for Saskatoon **North** Hyundai**.

We’ll be blunt, we’re seeking an awesomely, talented people person, one who is from the best breed of customer experience enthusiasts to join our service team. It’s time to be part of something truly special. We are hiring for a permanent full-time Service Advisor who is the primary touchpoint and liaison between our customers and service technicians.
- Your positivity will shine when greeting customers.
- Your excellent listening skills will help to understand customers reasons for bringing their vehicle in for servicing.
- Your passion for creating an "ultimate experience" will leave you beyond fulfilled and one that your customers will rave to their friends and family about

**Why FFUN**
- Competitive wages - $18/hour + performance bonuses.
- FFUN benefit package.
- Paid training.
- Endless opportunity for career growth.
- FFUN and encouraging working environment.
- Employee discounts on vehicle service, repairs, and parts.

**What you will do**:

- Dispatch work orders to the technicians to maximize efficiency
- Happily greet your customers and inspect their vehicle.
- Schedule appointments for service/maintenance/recall work.
- Advise customers about necessary/suggested services and costs.
- Follow the status of the customer's vehicle from service bay entry through completion of work.
- Ongoing customer communication - provide service updates, changes and/or recommendations.
- Upon completion of work, review work order with customer to ensure complete satisfaction.
- Satisfy the expectations of the manufacturer as they relate to the service writing function.

**What you will bring**:

- Experience as a Service Advisor in Automotive would be considered an asset.
- Service writing experience.
- Excellent communication and organizational skills.
- Your love for providing exceptional customer service.
- Enjoys a fast-paced environment, is hard working and brings a positive friendly attitude.
- Must have a valid Class 5 Saskatchewan Driver’s License upon employment.

**What it's really like to work here.**

The FFUN Group is Canada’s fastest-growing motor and recreational group retailer with over 30 locations throughout Saskatchewan, Manitoba, and Ontario. We bring FFUN to life and are fueled by amazing people, representing all your favourite brands of automotive and recreational vehicles. At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun at any age.

**We are defined by our core values**:
Driven to Grow

Team Player

FFUN Attitude

Down to Earth

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