
Receptionist
3 weeks ago
**Full Time; In Office Position**
**Position Summary**
**About Us**
At Bateman MacKay (BMCA) we understand that a premier accounting Firm provides more than just high quality accounting, tax, and business advisory services to their clients. It provides an engaging, supportive, and fun place to work. It provides a safe place for team members to learn, grow and explore their career path. We explain it simply as **Numbers Plus.** Where the accounting and tax work is just the beginning of what we offer to clients, and a competitive salary and benefits are just the beginning of what we offer to our team members.
We believe our team members and the Firm culture we all help to create are the cornerstones of our success. We value the unique contributions and voice of each team member. We also know that our diversity in backgrounds, education, and expertise allow us to build a culture to celebrate and learn from one another. At BMCA, we value each person for who they are and the contributions they make to the team and are always on the lookout for highly talented and motivated individuals looking to contribute to this success. We are excited for you to join us
**What you will experience at BMCA**:
- Nine (9) Fridays off during July and August in recognition for tax season hours*
- Competitive salary & benefits (including Firm paid health, dental and vision premiums
- Professional development and mentoring from senior staff and Partners
- Referral Incentive Program for referring new clients and team members to the Firm
- Opportunity to join in-house committees: Charity - Social - Environmental - Process & Technical
- Social events throughout the year (We like to celebrate)
- Healthy workplace with ergonomic workstations, unlimited coffee, tea and healthy snacks (and a few less healthy ones
- *available to full time permanent team members working additional hours during busy season_
**Education**: High school diploma or equivalent; additional qualifications in office administration are a plus
**Experience**: Previous experience in a receptionist, administrative, or customer service role
**Employment Type**: Full-Time (5 days a week, In-Office); 4 days a week during July/August (Fridays off)
- Additional hours may be required during busy season (end of March & April) _
**Compensation**: Commensurate with experience
**Role Responsibilities**
**Front Desk Management**:
- Greet and welcome visitors, clients, and employees with a warm and professional attitude
- Answer and direct phone calls on switchboard, taking messages as necessary
- Manage the reception area, ensuring it is tidy and presentable at all times
- Handle incoming and outgoing mail, couriers, and deliveries, including any ad hoc trips to courier/postal office as needed
- Posting Courier disbursements to database
- Receiving and posting client payments (credit card)
**Administrative Support**:
- Assist with scheduling meetings, appointments, and conference room bookings
- Maintain office supplies inventory by checking stock and ordering new supplies as needed
- Handle basic office maintenance requests and liaise with building management
- Manage and update Firm contact lists and internal databases
- Assist with organization, monitoring, and coordinating return of client records
- Logging in files to workflow system
- Assist with document preparation, filing, and other clerical tasks as needed
**Customer Service**:
- Provide information and assistance to clients and visitors, ensuring a positive experience
- Address and resolve basic inquiries and concerns from clients, directing more complex issues to the appropriate Team Member
**Office Coordination**:
- Assist in coordinating office events, meetings, and employee activities
- Ensure copy area/storage room/reception areas are tidy, organized and stocked
- Ensure kitchen is tidy and stocked; emptying and running dishwasher daily
- Support the Operations department with onboarding new employees and ensuring all onboarding tasks are completed by the appropriate team members
- Assist with travel arrangements and accommodations for Partners as required
**Other Considerations**
- Criminal Record and Judicial Matters Check is a requirement of this position;
- Credit Check is a requirement of this position;
- Must be legally qualified to work in Canada;
- Must have a valid Ontario Driver’s License and vehicle.
**Job Types**: Full-time, Permanent
Pay: $42,000.00-$47,000.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 ye
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