Technical Writer

4 months ago

Ottawa, Canada DEW Engineering and Development ULC Full time

DEW Engineering and Development is a multi-divisional technology company that designs and manufactures innovative products for global clients. DEW provides a wide range of services and products to our military and commercial customers including: design, test and evaluation; prototyping and development; and manufacturing. DEW offers opportunities for growth, an attractive salary, a comprehensive benefit package and an environment that promotes personal and professional success. We currently have an opening for the following position:
**Technical Writer**

Reporting to the Engineering Manager the Technical Writer’s primary function is to author, edit and publish technical documents to meet customer standards and specifications.

**Responsibilities**

Responsibilities include, but are not limited to the following:
**Authoring**:

- Author service manuals and relevant documents in the Standard Generalized Mark-up Language (SGML). Ensure that all publications authored utilize and conform to the SGML specification, DEW authoring guidelines and project specific guidelines.
- Create technical documents in accordance with Department of National Defence (DND) Continuous Acquisition and Life-cycle support (CALS) Office Document Type Definition (DTD) and the American Transportation Association (ATA) Document Type Definition (DTD) guidelines where required.
- Create detailed illustration requests.
- Ensure timely delivery of all technical manuals and documents.
- Assist in the development of official training plans, lessons and training aids.
- Use Arbortext Editor to review and incorporate legacy information into SGML documents.

**Editing**:

- Regularly check authored material for grammar, spelling, terminology usage, layout etc.
- Perform technical verifications of illustrations developed for manuals.
- Review and edit authored documents of co-workers and make suggestions as required.
- Perform QA verifications of objects authored by yourself and other Technical Writers.

**Publishing**:

- Prepare documents for publishing and ensure all files are present and complete.
- Publish documents using Arbortext Editor and Adobe InDesign.
- Validate final drafts, including ensuring text and illustrations/tables match, layout and overall content accuracy.

**Communication**:

- Prepare progress reports as required.
- Liaise with internal and external clients to obtain required information, illustrations and procedures for the authoring process.
- Document all relevant activities.
- Attend departmental meetings as required.
- Keep management advised of any factors affecting deliverables.

**Other**:

- Adhere to all environmental, health and safety regulations and follow the environmental and quality management systems.
- Travel as required.
- Other Duties as assigned.

**Education/ Professional Certification**:

- Post secondary education in English or Technical Writing preferred

**Experience**
- 5 years of experience developing CFTO publications in DND format.
- 5 years of publishing experience.
- 5 Years of experience with MS Office.
- 3 years of experience with Adobe InDesign
- Experience with simplified English.
- Experience with Autodesk Inventor Vault would be an asset.
- Experience with military vehicles would be an asset.
- Mechanical experience (technician, design, writing etc.) a definite asset.
- Experience with markup languages such as SGML, HTML, XML, etc.

**Characteristics & Skills**
- Strong interpersonal, verbal and written communication skills
- Bilingualism a very strong asset
- Excellent organization, planning and scheduling skills
- Able to create and work in a team environment and with mínimal supervision
- Detail-oriented and able to multi-task and prioritize
- Able to read and interpret Engineering Drawings.

If your background is a match and you are interested in pursuing this challenging opportunity, please forward your resume in confidence.

DEW is proud to be an equal opportunity employer.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1G 4G2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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