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IT Technical Support Analyst

3 months ago

Vancouver, Canada Union Gospel Mission Full time

**The Opportunity**

Do you have 5 years of IT experience, as well as excellent knowledge of PC and desktop hardware? Do you have excellent communication, and organizational skills? The IT Technical Support Analyst will serve as Union Gospel Mission’s Computer Desktop, Laptop, Network and Mobility problem-solving support to internal clients. The IT Technical Support Analyst will provide a point of contact for end users to receive support and maintenance within the organization’s workstation environment.

You may come into contact with clients in crisis situations, brought about by diverse problems. There will be other staff nearby to assist as required.

This is a **permanent, full-time position**. For a copy of the full job description, click on the "Download Job Description" button on the left panel of this page.

**Who We Are**

Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements. In addition, our extensive benefits plan is fully employer-paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humour, then you will be a great fit at UGM.

**What You’ll Need**
- be legally entitled to work in Canada
- be able to demonstrate compatibility with our Core Values
- support our Statement of Faith

**How to Apply