Receptionist/administrative Assistant

1 day ago


Vancouver, Canada Alpine Counselling Clinic Ltd. Full time

Office Administrator/Receptionists at Counselling Clinic - PART TIME

You will be the clinic’s face and voice to the world. As such an excellent command of spoken and written English is vital. This is an exciting opportunity to work in a well-established counselling practice in South Granville. We are seeking a motivated Receptionist/Administrative Assistant to assist with various administrative tasks. This position offers additional hours depending on workload and business needs. As a part-time employee, you will play a crucial role in supporting our team during peak times or when extra help is needed.

Who we are:
A counselling practice with 30 years of service with a friendly team of Counsellors, Psychologists, Neurofeedback Technicians and Administrators who share a common goal, to make a difference in people’s lives.

Schedule:
Guaranteed part-time hours (16 per week)

Monday & Thursday evenings 4:00 pm to 8:00 pm and Saturday's from 9:00 am to 5:00 pm.

Additional hours will be available to cover stat holidays and time off requests from other staff.

Key Responsibilities:

- Greet clients, check them in, notify counsellors and technicians, and address needs in the waiting area.
- Provide general clinic information to potential clients and schedule consultations with managers as needed.
- Book, reschedule, and follow up on client appointments
- Process client payments.
- Answer and direct phone calls, manage messages, and respond to internal communications.
- Type correspondence, reports, and handle document printing/scanning.
- Update client lists and databases, ensuring accuracy.
- File documents and maintain office organization.
- Help maintain clinic cleanliness, including tidying up, restocking as needed.
- Ensure high-quality service and adherence to company standards.
- Maintain clear communication with supervisors and team members.
- Always follow safety and operational protocols.

Qualifications:

- High school completion
- Previous experience in counselling administration preferred, but not required.
- Great interpersonal skills to deal with clients to discuss our services and make appointments.
- Good typing skills and familiarity with Microsoft Outlook, Excel, and Word. Knowledge of JaneApp is an asset.
- An easy and very friendly disposition.
- Strong communication and organizational skills.
- Ability to work independently and as part of a team.
- Adaptable to changing work conditions.

Benefits of Role:

- Opportunity to work in a caring and collaborative environment
- Unionized workplace - First collective agreement under negotiation
- Earned vacation days

How to Apply:
Please submit a cover letter and a resume explaining your interest in the position.

Should you be short-listed for this position we will contact you soon and organize a short video interview on Zoom.

We thank all applicants for their interest, however, as a practical matter, only those short-listed will be contacted.

**Job Types**: Part-time, Permanent

Pay: From $22.00 per hour

Expected hours: 16 per week

Additional pay:

- Overtime pay

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend

Work Location: In person



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