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Accounts Receivable Clerk

5 months ago

Burnaby, Canada PHSA Full time

**Accounts Receivable Clerk**

Accounts Receivable

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Within the context of a complex health care environment and under general supervision, this position is responsible to perform a variety of accounts receivable duties. Receives and posts payments; prepares adjustments and journal vouchers, issues receipts. Prepares and posts bills. Reconciles and/or balances daily receipts and/or accounts to the general ledger. Maintains collection files; follows up on delinquent accounts. Prepares bank deposits. Runs and distributes system reports. Maintains records, trust accounts, patient valuables and petty cash. Responds to inquiries. Investigates and clears discrepancies.

**What you’ll do**
- Perform a variety of accounts receivable duties. Receives and posts payments; prepares adjustments and journal vouchers, issues receipts.
- Prepare and posts bills. Reconciles and/or balances daily receipts and/or accounts to the general ledger. Maintains collection files; follows up on delinquent accounts.
- Prepare bank deposits. Run and distributes system reports. Maintain records, trust accounts, patient valuables and petty cash. Respond to inquiries. Investigates and clears discrepancies.
- Bill self-pay patient, out-of-province, WCB and similar sundry accounts; posts billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.
- Receive payments; enter information into cash receipts journal, balance and summarize journal and receivable accounts; match and check payments received against invoices and posts from journal to accounts receivable ledger.
- Process patient charges; check that Admitting Discharge Transfer is accurate in establishing patient's financial responsibility, review codes to ensure that patient has been classified correctly, adjust financial class grading of patient accounts when necessary or inputs patient charges into billing system; verify data is entered correct.
- Enter submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges. Distributes as appropriate.
- Verify invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents. Investigates discrepancies; contacts patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy.
- Reconcile designated accounts; match to payments received, refund and invoices issued; identify and investigate discrepancies. Prepare adjustment information such as vouchers and credit balance refunds to resolve.
- Select accounts for collection; prepare listings and supporting documentation to transfer delinquent accounts to collection agencies. Maintain collection files; advise collection agency of payments and queries and provides additional information as required.
- Follow up on delinquent accounts; initiates and respond to correspondence and telephone contacts with patients, agencies and insurers. Trace accounts returned by Post Office.
- Issue receipts for cash transactions; prepare bank deposits, balance and maintain daily receipts, records, petty cash account, etc.
- Maintain extended care patient trust accounts; request and receive deposit, processes charges and prepares patient trust account statements as required.
- Update patient agency information such as adjusting responsibility of payment information and lists of patients receiving outside services.
- Run system reports such as Master Log, Weekly Billing Month-end reports on a regular basis; enters required system commands and distributes reports.
- Receive patient valuables; verifies contents of valuable envelopes and releases to patient on discharge according to Vancouver Coastal Health (VCH) policies and procedures.
- Respond to telephone and/or front desk inquiries on various issues relating to cashiering and/or designated accounts receivable portfolio.

**What you bring**

**Qualifications**:

- Grade 12, successful completion of a recognized accounting course and two years recent, related experience or an equivalent combination of education training and experience.
- Recent experience in Collections and Accounts Recievable is a bonus.
- Ability to keyboard at 40 wpm.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Operate related equipment