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Retail Associate
4 months ago
**Role Proposition**:
**Accountabilities**:
- Greet guests as they enter the store
- Assist customers in finding merchandise and making buying decisions
- Ensure that guests accurately complete appropriate rental forms and liability waivers
- Find the proper bike fit for each customer to create a positive experience.
- Check returned rentals for damages.
- Replace merchandise on the shelves, paying particular attention to displays
- Regularly change displays and remerchandise the store
- Continuously improve product expert status by way of regular updating of product knowledge
- Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
- Stay up to date with resort promotions pertinent to Elevation
- Load and sell RFID tickets to new and returning guests
- Maintain cleanliness of the shop and proper storage of all equipment
- Process sales for rental and retail through the POS system
- Be a continuous ambassador for Sun Peaks Resort and all activities and events throughout the winter season
- Job Requirements/Qualifications:
- Minimum 18 years of age
- Professional, fun, and friendly personality, with the ability to build enthusiasm with guests under pressure and in routine situations
- Neat, tidy, and well-organized, with the ability to multi-task
- Experience and a good understanding of a POS system
- Hard-working, efficient staff member who pays close attention to guest safety
- Enjoy the mountains and outdoors
- Well-presented and a team player
**What You Can Expect from Us?**
Sun Peaks Resort culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.
**A sneak peek into some of the perks and benefits our Seasonal employees enjoy**:
- Full access Winter/Summer Season Lift, Trail and Golf passes
- Dining discounts within our hotel & resort outlets
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities
- Job Application Process:
