Current jobs related to Front Desk, Guest Experience - Vancouver - Kiku Wellness Japanese Zen Spa

  • Bilingual Guest Experience Centre Consultant

    4 months ago

    Vancouver, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vancouver)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Front Desk Guest Services Agent

    4 months ago

    Vancouver, Canada Blue Horizon Hotel Full time

    Job description The Blue Horizon seeks an energetic and enthusiastic Hotel Front Desk Guest Service Agent to join our team. We are well located in the heart of Robson Street with its wonderful variety of shops and eateries for every taste and budget. Our 215 spacious guest rooms are all corner rooms with 2 walls of windows from the cruciform shape of the...

  • Front Desk Guest Services Agent

    4 months ago

    Vancouver, Canada Blue Horizon Hotel Full time

    Job description The Blue Horizon seeks an energetic and enthusiastic Hotel Front Desk Guest Service Agent to join our team. We are well located in the heart of Robson Street with its wonderful variety of shops and eateries for every taste and budget. Our 215 spacious guest rooms are all corner rooms with 2 walls of windows from the cruciform shape of the...

  • Front Desk Manager

    2 weeks ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Job SummaryCMI Concierge & Security Inc. is seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest level of customer service.Key ResponsibilitiesSupervise and Coordinate Front Desk...

  • Pt Guest Experience Expert

    3 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $26.27-$29.19/hour, Weekend Availability Required - Morning and Evening Shifts, Front Desk, Part-Time **Job Number** 24050913 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Vancouver Downtown Suites, 550 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located...

  • Front Desk Agent

    4 months ago

    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this...

  • Front Desk Agent

    5 months ago

    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    4 months ago

    Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this...

  • Hotel Front Desk Supervisor

    1 week ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at CMI Concierge & Security Inc. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Establish and maintain efficient...

  • Hotel Front Desk Supervisor

    1 week ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at CMI Concierge & Security Inc. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Establish and maintain efficient...

  • Front Desk Concierge

    2 weeks ago

    Vancouver, Canada EverClean Ltd Full time

    **Front Desk Concierge** **Overview**: **Duties**: - Greet and welcome guests in a friendly and professional manner. - Emergency response coordination 24/7 availability - FOB and enter phone programming - Coordinate and oversee moves in the building - Confident in your verbal interactions - Can understand fire plans and fire procedures - Flexible in...

  • Hotel Front Desk Supervisor

    24 hours ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk Supervisor Job DescriptionCMI Concierge & Security Inc. is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff.Key...

  • Hotel Front Desk Supervisor

    20 hours ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk Supervisor Job DescriptionCMI Concierge & Security Inc. is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff.Key...

  • Front Desk Agent

    4 months ago

    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Front Desk Agent

    4 months ago

    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Front Desk Agent

    3 months ago

    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Harbourfront is the place you want to work. **Key Responsibilities**: -...

  • Hotel Front Desk Supervisor

    3 days ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at CMI Concierge & Security Inc. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Establish and maintain efficient...

  • Hotel Front Desk Supervisor

    3 days ago

    Vancouver, British Columbia, Canada CMI Concierge & Security Inc. Full time

    Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at CMI Concierge & Security Inc. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Establish and maintain efficient...

  • Front Desk Associate

    3 days ago

    Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u0027s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

  • Front Desk Associate

    2 days ago

    Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time

    {"title": "Front Desk Associate", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u0027s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and...

Front Desk, Guest Experience

4 months ago

Vancouver, Canada Kiku Wellness Japanese Zen Spa Full time

Kiku Wellness is a Japanese Zen Day Spa, Located near Skytrain Broadway-City Hall Station in Vancouver, BC. We offer an oasis of peace and tranquility with Japanese Zen philosophy and holistic approach inspired by Japanese heritage. We obsess over the guest experience and seek to deliver hospitality from the heart.

We have an opportunity for a full time **Front Desk, Guest Experience** who thrives working in a positive, friendly and team oriented environment. As the first point of contact with guests you will have a genuine interest in customer service, have a passion for wellness and beauty, and possess strong leadership and communication skills. This role oversees the day to day operations from client care and general administrative tasks. They have a friendly and outgoing personality and ensure our guests receive ultimate service experience.

We make it a priority to ensure that all team members have a work life balance, allowing everyone to enjoy all the off-work experiences Vancouver has to offer, while also getting to work with a professional and friendly team in a career they love.

**Position Summary**

The Front Desk, Guest Experience play an important role in support of a number of vital Spa functions. We work to build an experience that is memorable and unique - with Spa services on the side. The Front Desk, Guest Experience take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Front Desk, Guest Experience makes transactions feel like part of the experience.

There are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Front Desk, Guest Experience will be on their feet and moving around (stand, sit, or walk for an extended time), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 5 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Front Desk, Guest Experience - to get it right for our guests and our business each and every time.

**Skills**
- Very detail oriented and organized
- Ability to multitask and operate efficiently
- Outgoing, friendly and genuine disposition
- Professional and educated with oral and written communication
- Administrative and computer skills is an asset (knowledge of google drive, microsoft excel, and POS systems in general)

**Experience Required**
- Experience in either spa, retail, hotel, restaurant, or a customer service based business.

**Position Requirements**
- Full-time (mix of AM & PM shifts)
- Requires weekend work

**This person will thrive in our business if**:

- They are friendly, positive and outgoing: _Loves to be part of a small team and cares about their wellbeing, by creating deep connections with them and shows their best self at work._
- Passionate about customer service and wellness: _Truly cares about people having a beautiful experience, involved with the mission of our spa._
- Flexible and adapts easily to different situations: _Always open to welcome new tasks with enthusiasm and performs efficiently. Understands that we are a small business and that the schedule may change depending on business needs._
- Likes to be busy, work independently, multitask and is organized: _Needs little supervision and keeps busy even in slower times. Reliable and punctual._
- Truly cares about the success of the business and team

**Compensation**

Our front desk, guest experience base pay ranges from $18.00- $21.00/hour with a target bonus of an additional 25%, bringing our total hourly target compensation range between $22.90- $26.25, depending on location and level of experience. Our pay-for-performance bonus philosophy supports our employees by recognizing exceptional individual and team performance.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Extended health care
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Experience**:

- Customer service: 3 years (required)

Work Location: In person