Customer Service Representative

2 months ago


Comox, Canada Gordon Hearing Inc. Full time

**Job Overview**
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills and the ability to assist customers in English and Spanish.

**Duties**:

- Uphold phone etiquette standards while interacting with customers
- clerical duties involving the unpacking of hearing aid parcels, minor assembly of hearing aids
- scanning files and invoices into computer database
- assistance with conversion of paper file system to wireless
- **Experience**:

- Fluency in English is required
- Previous experience in customer service or a related field is preferred
- Strong communication skills and the ability to effectively interact with customers

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 8 per week

**Benefits**:

- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

Work Location: In person



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