Communications Coordinator

4 months ago

Ottawa, Canada The Professional Institute of the Public Service of Canada Full time

The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires **two (2) Communications Coordinators** for its National Office.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership.

**What can I expect to do in this role?**

Under the direction of the Director of Policy and Communications and the functional guidance of the Team Lead of Communications, the Communications Coordinator implements digital communications strategies and collaborates on the planning, creating, editing, posting, and analysis of digital content.

Major responsibilities include:

- Coordinates the design, production, translation, printing and publishing of communications and graphic design products.
- Copy-edits and proofreads communications products for internal and external audiences.
- Collaborates with the Information Technology (IT) team to post online information and use the website and customer relationship management (CRM) system for advertising and engagement. Ensures timeliness, relevance, effective placement of content, and ease of access to information and updates for external and internal stakeholders.
- Works with other team members to create, calendar, post, and monitor social media content promoting announcements, programs and engagement opportunities.
- In coordination with other team members, creates and implements digital/social media ads to build a wide audience of members and external stakeholders. Provides regular reports on ad performance.
- Triages and responds to member inquiries and requests from various channels; promotes engagement and audience growth on digital platforms.
- Tracks and analyzes social media and paid advertisement metrics.
- Assists in setting and ensuring key performance indicators (KPIs) are met and creates internal reports on fulfillment of goals. Recommends improvements and enhancements to future work.
- Participates in the organization of the communication team projects and products including maintaining filing systems, databases and archives.
- Participate in multi-disciplinary teams assigned to special projects and work collaboratively with staff, elected officials and others.

**Required Knowledge, Skills and Abilities**:

- Knowledge of best practices in digital writing and mobilizing communities online; ability to produce digital content and engagement opportunities for a variety of audiences;
- Ability to report and clearly communicate results to the team and suggest methods to increase engagement;
- Good English and French writing and editing skills;
- Experience with social media for business, including Google Adwords, Facebook Ads Manager and Power Editor, Twitter, Google Analytics, and social media monitoring/analysis tools; knowledge of NationBuilder or similar CRM and web platform;
- Flexibility and ability to multi-task with continually changing timelines and priorities;
- Excellent time management, organizational skills and is process oriented and efficient;
- Interest in the latest developments in web, news, and social media; and basic knowledge in graphic design techniques to support the Graphic Designer.

**How do I qualify?**
- Completed a two (2) or three (3) year community college program in Journalism, Media Studies, Public Relations, or Communications
- One (1) to three (3) years of progressive and related experience in the implementation of communications’ plans, writing, editing, and working with web, social media and associated systems, or an equivalent combination of education and experience.

**Language Requirements**:

- **1 position**: Fluency in both official languages (French and English) **is an asset.**:

- **1 position**: Fluency in both official languages (French and English) **is required.**

**Why work with us? Here are our benefits**:

- 2 Permanent positions, Full-time (35 hours per week)
- Salary Range: $58,410 to $73,012 (G3)
- Group Benefits (Health, Dental, Life Insurance, Disability Insurance)
- Pension Plan
- Vacation (4 weeks/year) and other generous paid leave

**How to apply**:

- We thank all applicants for their interest. Only those selected for an interview will be contacted._
- We are committed to providing an inclusive, psychologically safe, harassment-free, and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of this process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential._
- COVID-19: Vaccination remains the most effective tool to reduce the risk of COVID-19. The Institute is committed to ensuring the health and safety of o

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