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Technical Product Owner, Web Experience

4 months ago

Remote, Canada World Vision Canada Full time

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:
For Children. For Change. For Life.

**Position**: Technical Product Owner, Web Experience
**Reports to**: Group Product Manager, Marketing
**Position Term**: Full Time Temporary until December 2025
**Primary Location**: Mississauga, Ontario, Canada
**Workplace Type**: Remote (Within Canada)

At World Vision Canada, we're not just a charity. We're a global partnership, striving to create lasting change in the lives of the world’s most vulnerable children. In the heart of Mississauga, our team uses digital innovation to connect communities and empower individuals to make a tangible difference. Here, your work as a Technical Product Owner isn't just a job - it's a journey towards a better world.

**Job Purpose**:
Reporting to the Group Product Manager, Marketing, the Technical Product Owner, Web Experience will hold a dual role that combines product management and team leadership. In this dynamic position, you'll be responsible for defining product vision and strategy, prioritizing features, and leading a subset of the Agile Scrum team towards successful product outcomes.

**Duties and Responsibilities**:
Ensure team priority backlog and strategic effectiveness
- Strategic Visioning: Craft and share a compelling product vision, aligning it with our mission to uplift vulnerable communities. Your strategic foresight will shape digital experiences that touch hearts and inspire action.
- Team Leadership: Go beyond managing - lead, mentor, and inspire a subset of our Agile team. In regular one-on-ones, you'll nurture talents and foster a culture where every idea is valued, and every team member feels empowered.
- Product Development: Prioritize features, manage the backlog, and work cross-functionally to turn ideas into impactful digital products. Your decisions will directly influence the ease with which our supporters connect with those in need.
- Stakeholder Engagement: Be the voice of the product. Share progress, gather feedback, and maintain a transparent dialogue with stakeholders. Your communication skills will bridge gaps and build strong, collaborative relationships.
- Continuous Learning: Stay ahead of the curve in technology and humanitarian trends. Lead initiatives to refine our processes, always seeking ways to do more good, more efficiently.
- Release Planning: Plan and coordinate product releases, including defining release goals, managing dependencies, and ensuring that releases meet quality standards and timelines.
- Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success of digital products. Use data and feedback to make data-driven decisions and improvements.
- Quality Assurance: Ensure that digital products meet high-quality standards, are thoroughly tested, and are aligned with the organization's values and goals.
- Product Vision: Understand the Marketing team needs and translate into a roadmap, backlog, and technical requirements.
- Cross-functional management: Work with Digital and IT teams to deliver desired functionality and remove roadblocks as they arise.
- Vendor Management: Manage contractors and oversee development resources to ensure that maximum value is delivered for World Vision Canada
- Training and Technical Evangelist: Document and train stakeholders on use of technology, striving to empower them to harness the technology themselves.
- Technical Expertise: Understanding various technology stacks and how to make the most use of them effectively for the organization, and teaching others.

**Qualifications**:

- Bachelor's degree in a relevant field, e.g. Computer Science etc. OR equivalent work experience.
- Proven experience as a Product Owner or similar role, with minimum of 4 years in digital product development
- Strong understanding of Lean Agile Scrum principles and methodologies.
- Proficiency in product management tools and software (Product Plan, Jira, Confluence, Figma, Miro etc.)
- Ability to manage financials and strategic execution (budgets, ROIs, resource allocation and multiple concurrent projects)
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification. - An asset.
- Other personal attributes: ambitious, pro-active, assertive, energetic, enthusiastic, confident, optimistic, inquisitive, persuasive, and motivational.

Why You’ll Love Working Here
- Meaningful Impact: See the direct results of your work in the lives of children and communities worldwide.
- Growth Opportunities: We invest in your pro