Cafe Manager

6 months ago


Burlington, Canada Lola Choco Bar & Sweet House Full time

**Overview**

We are seeking a highly motivated and experienced Cafe Manager to join our team. As the Cafe Manager, you will be responsible for overseeing the daily operations of our bustling cafe. If you have a passion for the food industry, strong leadership skills, and a knack for providing exceptional customer service, we want to hear from you.

**Duties**
- Manage all aspects of the cafe, including staff supervision, inventory management, and customer service
- Ensure that all food and beverages are prepared and served in accordance with health and safety regulations
- Train and develop cafe staff to provide excellent customer service and maintain high standards of cleanliness
- Create work schedules and assign tasks to staff members to ensure efficient operations
- Handle cash transactions and maintain accurate records of sales
- Collaborate to develop and update menu offerings
- Monitor inventory levels and place orders for supplies as needed
- Address customer complaints or concerns in a timely and professional manner

**Requirements**:

- Previous experience in a supervisory role in the food service industry
- Espresso machine and steam wand experience
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food handling and safety regulations
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficient in cash handling procedures
- Availability to work flexible hours, including weekends and holidays

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Barista: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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