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Operations Analyst Intern 4 Months
4 months ago
**Job Title**: Operations Analyst (Data & BI) - Intern
**Department**: P&T Operations
**Work Term & Duration**: Fall 2023 4 months
**Location**: Virtual
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale. Makes Work Life Better is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
**Benefits for Students**:
- Experience working for one of the fastest growing Human Capital Management technology companies in the world
- Access to Ceridian’s development programs and resources
- Ability to work with as well as create relationships with members across the globe
- Autonomy to bring forth new ideas and optimize existing structures within the organization
- Meaningful responsibilities, enabling you to obtain ‘real-world’ experience
- Dynamic hands-on exposure to multiple business-units and stakeholders across Ceridian
**Summary**:
Ceridian’s Product and Technology (P&T) organization is looking for an Operations Analyst Intern responsible for supporting the Operations team. The Operations Analyst works within Operations’ mandate to make P&T a more efficient and effective organization, leading to Ceridian’s success in producing quality software that serves the needs of our customers.
In particular, we are looking for help on executing a process that supports accurate headcount tracking across all of P&T. The output of this process is very important and is used by P&T leadership to make strategic hiring and headcount decisions.
We are looking for an organized and extremely detailed-oriented individual who has a passion for finding efficiencies within processes and executing on a very important current state process pertaining to P&T headcount reporting.
The intern will be part of the Operations Analytics team, who’s mandate is to procure and analyze data, and uses it to build reporting solutions that drive strategic insights and actions within P&T. Given this is a new function, the Intern will assist in building the function from the ground up, and will be able to leverage their data & reporting skills, and learn new data skills, to promote the use of analytics across all levels.
**Primary Responsibilities**:
- Work within the Operations team to execute on the current state P&T headcount tracking process, leveraging a number of software tools such as Excel, Miro, Trello, Sharepoint, and Ceridian Dayforce.
- Work closely with other stakeholders in the process such as: P&T leadership, Finance, and HR.
- Input, maintain, and analyze headcount-related data to drive strategic hiring decisions.
- Work the Finance team as input to headcount budgeting and forecasting.
- Act as the process SME to analyze current state data-related processes to find efficiencies and suggest improvements - with a specific push for automation using reporting and data-related tools and concepts.
- Help create and maintain reporting and data-related solutions where applicable.
- Identify and raise any blockers that impede process improvement; help to identify root causes and see through to resolution.
**Qualifications**:
- Pursuing a degree in Business, Engineering, or Computer Science with potential interest in a career in Data Analytics, Report Development, Data Governance/Management, etc.
- Basic understanding of data concepts:
- Working with and manipulating data.
- Assessing quality of data (completeness, accuracy, etc.)
- How underlying data (back-end) is used in appliation functionality (front-end.)
- Data relationships between common business entities.
- Excellent time management and communication skills.
- Strong organizational skills, including multitasking and time management.
- Strong teamwork and collaboration skills.
- Working knowledge of Microsoft suite of tools.
**Nice to have**:
- Hands-on experience in report development tools (Tableau, Power BI, etc.) is an asset.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
