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Restaurant Supervisor

4 months ago

Pickering, Canada Shoeless Joes Pickering Full time

As a Front of House and Heart of House Supervisor, your main focus is to ensure 100% guest satisfaction by all team members through outstanding service.

**JOB DESCRIPTION&RESPONSIBILITIES**

The FOH & HOH Supervisor is responsible for the operations including, but not limited to, guest service, food quality, general cleanliness and team efficiency.

Specific roles and responsibilities are as follows:
**Front of House Operations**:
Responsible for shift supervising including all aspects of floor monitoring including its organizational set up, opening and closing duties

Managing labour through effect shift management

Ensure overall guest satisfaction through outstanding service by all FOH team members

To ensure 100% adherence to Shoeless Joe’s service program

Ensure 100% uniform adherence

To ensure all side duties and cleaning duties are being completed every shift

Ensure all Shoeless Joe’s most updated systems and standards are available and consistently used

Assist in staff incentive programs

Assist in executing all promotions to standard

Assist in conducting daily shift huddles with each shift

Assist in weekly inventories as instructed or required

Assist Service and Bar Managers where required

Ensure compliance with all legislative requirements: AGCO, food safety, health & safety, WHMIS

**Training &** **Development**:
To ensure constant training and development of the FOH & HOH team

To ensure your team is effective and efficient in the job roles

Provide regular feedback to team

Provide feedback to management staff and facts for meetings.

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Supervising: 1 year (required)
- Serving: 1 year (required)
- Bartending: 1 year (required)

Work Location: In person