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Patient Coordinator

4 months ago

Vancouver, Canada Family Dental Care Kitsilano Full time

Patient Coordinator

Description:

- Location - Vancouver, BC.
- Full Time

About Us:
At Family Dental Care Kitsilano our goal is to provide exceptional patient care in a great team environment. We strive to be leaders in dentistry; providing our team members and patients with efficient technology and advanced techniques.

The Opportunity:
What You Will Benefit From:

- Growth and development opportunities
- Access to free online continuing education
- Exposure to a large network of dental professionals
- Benefits package after 3 months
- Continuing Education and Uniform Allowances after 3 months
- Practice specific social events and giving back to the community

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, booking same day appointments should they become available
- Effectively manage recall system and accurately maintain patient database
- Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

**Requirements**:

- Previous experience in an administrative or reception role, with strong phone skills, excellent communication and problem solving.
- Clinical background or dental experience considered an asset
- Customer service experience
- Knowledge and understanding of treatment plans and ability to educate patients is preferred
- Power Practice experience is an asset

Applications will be kept confidential.

The hours/day are as follows:
Monday 9:00-6:00pm
Tuesday 9:00-6:00pm
Wednesday 8:30-4:30pm
Thursday 8:00-5:00pm
Fridays 7:30am-4:30pm

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Work Location: In person