Manager Key Account Emerging Channels

4 weeks ago

Toronto, Canada Philip Morris International Full time

**Key Account Manager**

**Location: Toronto, Canada**
- Relocation assistance is not provided.
- A valid work permit for Canada is required.

**BE A PART OF A REVOLUTIONARY CHANGE**

At Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation.

If you’re a forecaster and forward-thinker, you can make a huge impact, come join us

***:
**Why This Opportunity is Unique**:
Join PMI’s industry transformation as a Key Account Manager and drive the growth of our products in new and exciting ways. Make a significant impact with your innovative ideas and be part of an evolving industry that is dedicated to crafting a smoke-free future. This is your chance to chip in to an extraordinary team and craft the future of our business.

**Responsibilities**:

- Lead Key Accounts: Build and maintain positive relationships with designated National/Regional accounts, ensuring effective communication and progress tracking of all initiatives.
- Customer Relationship Management: Take initiative in resolving customer service issues and cultivate strong, collaborative partnerships with our customers.
- Monitor Trade Spend: Conduct continuous analysis to support financial and operational plans by leading customer trade spend.
- Collaborate for Detailed Execution: Work with a third-party deployment guide to activate and communicate banner initiatives efficiently.
- Negotiate Commercial Agreements: Secure joint commercial agreements that improve revenue, profit, and performance.
- Innovate and Launch Products: Collaborate with cross-functional teams to introduce new products and expand the portfolio within the channel.
- Build and Implement Joint Business Plans: Collaborate with national accounts to construct and implement strategies that align with our commercial goals. Emphasis on handling the entire RBH portfolio.

**Additional Accountabilities**:

- Formulating Business Strategies: Establish medium and long-term strategies for national key clients, gaining an understanding of their decision-making processes and expansion goals.
- Implement Key Account Plans: Improve volume, profit, and share performance at both National and Regional levels.
- Achieve Revenue Targets: Work closely with the Revenue Management and Portfolio team to meet revenue targets.
- Develop Business Relationships: Formulate partnerships with regional key accounts and support at a JBP/T2T strategic level.
- Monitor Performance: Develop targets and critical metrics, ensuring objectives related to product availability, market visibility, sales volume, profit margin, product quality, and customer pricing are achieved.
- Innovate Trade Programs: Generate and implement innovative ideas to improve trade programs and identify business opportunities.

**Working Relationships**:

- Internal: Collaborate with Revenue Management, Sales Planning, Commercial Finance, Marketing, Customer/Consumer Insights, Commercial Strategy, and Trade teams.
- External: Engage and collaborate with Category Managers and Account Leadership, focusing on strategic opportunities and conducting business reviews.

**Education and Experience**:

- Bachelor’s Degree: Business or a related field is required. Equivalent experience will also be considered.
- Experience: 3-5 years in Account Management or dynamic sales management, preferably in the FMCG industry.

**Skills and Proficiencies**:

- Technical Skills: Proficiency in Microsoft Office and experience with Nielsen data, POS data, and Category Management.
- Relationship Building: Ability to build cross-functional and customer relationships.
- Presentation Skills: Expertise in developing and delivering presentations.
- Negotiation: Validated skills in achieving results through strategic discussions.
- Project Management: Capacity to lead multiple projects with strict attention to detail.
- Communication: Excellent verbal and written communication skills.
- Analytics and Business Insight: Shown strength in data analysis and successful account management.
- Self-starter: Ability to work independently and as part of a team.
- People Management: Experience in leading and developing others.

**What we Offer**:
We offer the opportunity to join an organization where you can grow in a wide range of business functions. You will have the chance to build your professional expertise, business understanding, and leadership capabilities in a collaborative, challenging environment where we will empower yo

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