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In Room Dining Server
1 month ago
**WESTIN**
At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable, and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.
**The Impact**
**You’ll**
**Make***:
The Artist
Have a creative side? We offer several career paths to feed your inspiration.
The In Room Dining Server is responsible for delivering meals to guest suites to provide an in-room dining experience to our guests. Deliver guest amenities and handle guest in room dining requests.
**The Wellness**
**You D**
**eserve**:
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers & encouraging management
- Learning and development opportunities
- Reward and Recognition Programs
- Staff Accommodation (based on availability)
- Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
- Complimentary Staff Meal
**What we are looking for**:
- A warm, people-oriented demeanor
- A team-first attitude
- High attention to detail and a drive to get things done
**Position Requirements**:
- Prepare room service trays and tables in accordance with guests’ orders, ensuring the set-up and delivery of meals and beverages is consistent with departmental standards
- Assist with table and tray removal service
- Complete all side work and ensure cleanliness and orderliness of table linen, dishes, silverware, etc
- Pre-set tables/trays for morning rushes
- Pre-stock work station with necessary items
- Deliver items to rooms when needed
- Break down dirty dishes when returned and send to stewarding area
- Be knowledgeable about all menu items, including preparation and ingredients and pricing
- Set up and deliver all guest amenities
- Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC
- Report any unsafe conditions, practices or injuries to their supervisor as soon as possible
- Set a good safety example
- All other duties as assigned
**Skills & Experience**
- Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others
- Must be able to build and maintain credibility and relationships with customers ( internal and external)
- Basic computer knowledge ( Micros,Outlook)
- Previous experience in a similar role in a similar size/type of property
- Knowledge of hotel food and beverage operations
- Knowledge of food and alcoholic beverages
- Excellent problem solving skills
- Strong attention to detail and the ability to handle multiple tasks
**General Requirements**:
- Serving It Right Certificate
- Must be able to stand and exert well-paced mobility for up to at least 8 hours in length
- Must be able to lift up to 20 lbs. occasionally
- Must have the ability to bend, squat and lift up to 50 lbs, including, but not limited to, lifting trays of food or food items on a regular and continuing basis
- Must be able to push and pull carts and equipment weighting up to 100 lbs frequently
**Health & Safety**:
- Health & Safety is at our core
- Daily stretches and movement to get you ready for your day
- Safety orientations to ensure you feel safe at work
- Proud to be COR certified - an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
- Monthly safety committee meetings
