Technical Analyst

4 months ago

Regina, Canada University of Regina Full time

Faculty/Department Faculty of Business Administration Unit Business Admin-Other Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Applied Scientific Services Category Staff Number of Vacancies 1 Position Summary

Reporting to the Faculty Administrator, Business Administration, and working on the project team for the CIPCE project, the Technical Analyst position plays a vital role in meeting the information technology needs of the Faculty of Business Administration. Its primary objective is to deliver timely, reliable, and top-notch technical expertise to support faculty members, the Faculty as a whole, staff, and students. This position will:

- Provide timely, reliable, and high-quality technical expertise to support the information technology needs of the Faculty of Business Administration, including faculty members, staff, and students.
- Support the design and delivery of virtual, online, and in-person courses, ensuring their timely and successful execution.
- Oversee technical support provided by student employees, ensuring their effectiveness and adherence to standards.
- Support the use of Proctortrack to maintain academic integrity during examinations and assessments.
- Provide technical support for Faculty-related events and manage the Faculty’s computer lab and technology classrooms.
- Set up and maintain faculty and staff computers, ensuring their optimal performance.
- Troubleshoot computer systems, printers/photocopiers, and peripherals, and make recommendations for repairs, purchases, and maintenance.
- Develop and update manuals and informational materials for students, staff, and instructors.
- Collaborate with classroom instructors to develop lab programs, materials, and courseware.
- Conduct lab introductions for new Teaching Assistants and provide assistance to faculty members, staff, and students in utilizing lab facilities and specialized software.
- Maintain and update the Faculty’s website, including various web pages for affiliated schools and student groups.
- Provide guidance and best practices for layout, design, and setup of UR Courses to faculty and sessional instructors.
- Offer individual consultation to resolve technical issues with remote and online courses and provide best practices for class delivery.
- Deliver training on equipment and technology tools for faculty members and students on UR Courses and Proctortrack.
- Collaborate with Information Services (IS), Continuing and Career Education (CCE), Web Services, and faculty members to implement technical upgrades and initiatives.
- Assist students and collaborate with faculty members to address course-related issues.
- Coordinate work assignments, tasks, and support schedules for co-op students and student assistants in the Faculty, in consultation with the Faculty Administrator.

Position Requirements
- Undergraduate degree in Computer Science or Engineering, combined with at least two years experience in providing technical support for commonly used software, hardware and associated peripherals
- Ability to provide timely and reliable technical support for commonly used software, hardware, and peripherals.
- Skill in identifying and resolving technology hardware and software issues promptly.
- Proficiency in maintaining and updating websites.
- Ability to create and maintain manuals and other information sources.
- Strong communication and interpersonal skills to remain calm and provide clear and timely communication during high-stress technology problems.
- Sound judgment to objectively evaluate situations, calculate risks, and make informed decisions.
- Interest and ability to research technology best practices to make recommendations for implementation.
- High level of organization and time management skills to handle high-pressure situations, manage course design and delivery, oversee student assistants, and coordinate hardware and software maintenance.
- Demonstrated ability to learn and implement new technologies effectively and provide technology training to users.
- Commitment to delivering a high level of service to ensure the educational success of faculty, instructors, and students.
- Ability to build and maintain effective relationships with faculty, staff, and other university departments.
- Ability to evaluate a situation or problem objectively, with a clear head, and make informed decisions.
- Skill in collaborating with various stakeholders, including Information Services, Continuing and Career Education, Web Services, vendors, faculty members, and students, to implement technical upgrades and initiatives.
- Ability to coordinate work assignments, tasks, and support schedules for co-op students and student assistants in the Faculty, in consultation with the Faculty Administrator.

Physical Demands Pay Grade CUPE Phase 5 Salary Range $57,066.88 - $77,044.24 Annually Status Term Work Hours Duration (if Term/T

  • Technical Analyst

    3 days ago

    Regina, Saskatchewan, Canada SaskTel Full time

    Job Title: Technical AnalystWe are seeking a highly skilled Technical Analyst to join our team at SaskTel. As a Technical Analyst, you will be responsible for designing, implementing, and supporting technical environments associated with our corporate IT infrastructure.Key Responsibilities:Design and implement technical solutions to meet business...

  • Technical Analyst

    3 days ago

    Regina, Saskatchewan, Canada SaskTel Full time

    Job Title: Technical AnalystWe are seeking a highly skilled Technical Analyst to join our team at SaskTel. As a Technical Analyst, you will be responsible for designing, implementing, and supporting technical environments associated with our corporate IT infrastructure.Key Responsibilities:Design and implement technical solutions to meet business...

  • Technical Analyst

    4 weeks ago

    Regina, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 09/18/2024 Worker Type: Permanent Language(s) Required: Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $79,648 - $107,760 We are looking for a Technical Analyst who has knowledge of Microsoft Teams, especially in the area of Teams Meetings. You will be...

  • Technical Analyst

    1 week ago

    Regina, Saskatchewan, Canada BQ INTERNATIONAL LTD. Full time

    Job Title: Technical AnalystWe are seeking a highly skilled Technical Analyst to join our team at BQ INTERNATIONAL LTD.About the Role:The successful candidate will be responsible for providing technical support and assistance to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key Responsibilities:Assist staff...

  • Technical Analyst

    1 week ago

    Regina, Saskatchewan, Canada BQ INTERNATIONAL LTD. Full time

    Job Title: Technical AnalystWe are seeking a highly skilled Technical Analyst to join our team at BQ INTERNATIONAL LTD.About the Role:The successful candidate will be responsible for providing technical support and assistance to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key Responsibilities:Assist staff...

  • Technical Business Analyst

    2 weeks ago

    Regina, Saskatchewan, Canada Farm Credit Canada Full time

    About the RoleWe are seeking a highly skilled Technical Analyst to join our team at Farm Credit Canada. As a Technical Analyst, you will play a key role in supporting the development and implementation of business solutions.Key ResponsibilitiesProvide technical expertise and support to business stakeholders to ensure the successful delivery of business...

  • Technical Analyst

    2 days ago

    Regina, Saskatchewan, Canada Saskatchewan Liquor & Gaming Authority (SLGA) Full time

    Job Title: Technical Analyst - ServerWe are seeking an experienced Technical Analyst to join our dynamic Information Technology Branch as a permanent full-time Technical Analyst (Server). The successful candidate will provide tier 2 technical support, with a primary focus on the SLGA's server infrastructure and secondary support of client, network, printer...

  • Technical Analyst

    3 days ago

    Regina, Saskatchewan, Canada Saskatchewan Liquor & Gaming Authority (SLGA) Full time

    Job Title: Technical Analyst - ServerWe are seeking an experienced Technical Analyst to join our dynamic Information Technology Branch as a permanent full-time Technical Analyst (Server). The successful candidate will provide tier 2 technical support, with a primary focus on the SLGA's server infrastructure and secondary support of client, network, printer...

  • Technical Analyst

    2 weeks ago

    Regina, Saskatchewan, Canada SaskTel Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Analyst to join our team at SaskTel. As a Technical Analyst, you will be responsible for designing, implementing, and supporting technical environments associated with our corporate IT infrastructure.Key ResponsibilitiesDesign and implement technical environments to meet functionality...

  • Technical Analyst

    2 weeks ago

    Regina, Saskatchewan, Canada SaskTel Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Analyst to join our team at SaskTel. As a Technical Analyst, you will be responsible for designing, implementing, and supporting technical environments associated with our corporate IT infrastructure.Key ResponsibilitiesDesign and implement technical environments to meet functionality...

  • ETL Technical Analyst

    4 months ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time ETL Technical AnalystLocation: The role will be 100% remote while COVID-19 travel/social distancing restrictions are in place. Once those restrictions are lifted, onsite requirements will be reassessed at that time.Term: May 03, 2021 to March 31, 2022Required Experience/Skills5+ YearsFamiliarity with...

  • ETL Technical Analyst

    4 weeks ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time ETL Technical Analyst.Location: The role will be 100% remote while COVID-19 travel/social distancing restrictions are in place. Once those restrictions are lifted, onsite requirements will be reassessed at that time.Term: May 03, 2021 to March 31, 2022.Required Experience/Skills5+ YearsFamiliarity with...

  • ETL Technical Analyst

    1 month ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time ETL Technical AnalystLocation: The role will be 100% remote while COVID-19 travel/social distancing restrictions are in place. Once those restrictions are lifted, onsite requirements will be reassessed at that time.Term: May 03, 2021 to March 31, 2022Required Experience/Skills5+ YearsFamiliarity with...

  • ETL Technical Analyst

    4 weeks ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time ETL Technical Analyst.Location: The role will be 100% remote while COVID-19 travel/social distancing restrictions are in place. Once those restrictions are lifted, onsite requirements will be reassessed at that time.Term: May 03, 2021 to March 31, 2022.Required Experience/Skills5+ YearsFamiliarity with...

  • Technical Analyst

    4 months ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full time Technical AnalystLocation: 100% RemoteTerm: October 5, 2020 – March 31, 2021 with possible extensionExperience required:Service Desk experience – 6 monthsKey accountabilities:Workflow processor who creates incidents, requests and provides solutions for L1 issues as part of the service deskPerforms...

  • Technical Analyst

    1 month ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full time Technical AnalystLocation: 100% RemoteTerm: October 5, 2020 – March 31, 2021 with possible extensionExperience required:Service Desk experience – 6 monthsKey accountabilities:Workflow processor who creates incidents, requests and provides solutions for L1 issues as part of the service deskPerforms...

  • Technical Analyst

    2 weeks ago

    Regina, Saskatchewan, Canada Saskatchewan Liquor and Gaming Authority Full time

    Job SummaryThe Saskatchewan Liquor and Gaming Authority is seeking a highly skilled and experienced Technical Analyst to join its dynamic Information Technology Branch as a permanent full-time employee. As a Technical Analyst, you will play a critical role in providing tier 2 technical support, with a primary focus on the SLGA's server infrastructure and...

  • Technical Analyst

    2 weeks ago

    Regina, Saskatchewan, Canada Saskatchewan Liquor and Gaming Authority Full time

    Job SummaryThe Saskatchewan Liquor and Gaming Authority is seeking a highly skilled and experienced Technical Analyst to join its dynamic Information Technology Branch as a permanent full-time employee. As a Technical Analyst, you will play a critical role in providing tier 2 technical support, with a primary focus on the SLGA's server infrastructure and...

  • Technical Analyst

    4 weeks ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time Technical Analyst.Location: 100% RemoteTerm: October 5, 2020 – March 31, 2021 with possible extensionExperience required:Service Desk experience – 6 monthsKey accountabilities:Workflow processor who creates incidents, requests, and provides solutions for L1 issues as part of the service desk.Performs...

  • Technical Analyst

    4 weeks ago

    Regina, Canada BQ INTERNATIONAL LTD. Full time

    Our client has an immediate need for a full-time Technical Analyst.Location: 100% RemoteTerm: October 5, 2020 – March 31, 2021 with possible extensionExperience required:Service Desk experience – 6 monthsKey accountabilities:Workflow processor who creates incidents, requests, and provides solutions for L1 issues as part of the service desk.Performs...