Administrative Clerk, Correctional Health Services

6 days ago

Port Coquitlam, Canada PHSA Full time

**Administrative Clerk, Correctional Health Services**

BC Mental Health & Substance Use Services

Port Coquitlam, BC

**What you’ll do**
- Schedule and book client appointments and follow-up appointments which includes booking appointments and Interdisciplinary appointments, adjusting arrangements in accordance with client and centre requirements and notifying clinicians and BC Corrections staff, ensuring that appropriate date, time, and location are provided to BC Corrections staff.
- Register and admit clients into PAC or Health Care Record. Ensure client demographics and appropriate information is complete and accurate and follows up with appropriate clinicians or BC Corrections staff as necessary. Advise appropriate clinicians that the patient has arrived.
- Perform referral functions including duties such as checking to ensure that all information required are complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and client statistics. Follow up with appropriate team members as necessary.
- Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
- Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting clients, printing daily schedule, and forwarding problems and complex queries to appropriate personnel.
- Provide clerical and general administrative support to the Health Care Manager, or delegate, and to the department by performing tasks such as booking meetings, circulating action items, filing, routing paperwork, opening and forwarding mail, faxing, photocopying, preparing mailers and information, arranging for courier, circulating documentation, and ordering standard office supplies by completing requisition orders for authorization/signature and e-forms.
- Perform other related duties as assigned.

**What you bring**

Qualifications
- Grade 12, plus two (2) years’ recent experience, or an equivalent combination of education, training, and experience.

Skills & Knowledge
- Ability to keyboard 40 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkP

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