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Front Desk/client Relations Administrator
4 months ago
The Front Desk/Client Relations Administrator position represents XTHETICS FACE & BODY SCULPT and the brand. This person is responsible for creating a positive first and last impression with patients. Responsibilities include running a smooth and efficient front office, greeting of all patients with a smile and enthusiasm, answering phone calls timely with a keen understanding of aesthetic procedures to ensure you can handle all questions/objections and book the patient for a consultation. You will be responsible for scheduling, invoicing, upselling products or retail, confirming all appointments, checking patients in and out and pre-booking their next appointment. As the Client Relations Administrator you will also be responsible to educate clients about all of the company programs, memberships, loyalty, and referral programs, discuss in-office promotions and ask happy patients to write a review. As part of our client experience, you are responsible for the staging, cleanliness and optics of the facility.
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: $18.00-$20.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience (preferred)
- Front desk (preferred)
Shift availability:
- Day Shift (required)
Work Location: One location
Expected start date: 2023-03-01
