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Summer Housekeeping Attendant

4 months ago

Banff, Canada The Rimrock Resort Hotel Full time

We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope
To help create lasting memories for every guest by ensuring a high standard of cleanliness, provision of amenities, and consistency of service in all guest rooms of the hotel.
Duties & Responsibilities
- Overall cleaning of the guest rooms to include, but not limited to: dusting, making and changing beds, removing used linens and towels and replacing with clean linens and towels, cleaning bathrooms, vacuuming, mopping floors, replenishing guest amenities, emptying and disposing of recycling and garbage, delivering requests to rooms
- Ensure lost and found items are labelled and returned to the Housekeeping office on a daily basis
- Report maintenance issues in guest rooms and public areas to housekeeping office, room quality checkers, or through a service order
- Provide turndown service
- Report to Room Quality Checkers any assigned rooms which do not require service
- Support and assist the Housekeeping & Laundry team in tasks, duties and scheduling required to maintain successful operations
- Participate in on-going training with equipment, tasks and duties
- Be knowledgeable in Health & Safety and Hotel emergency procedures and endeavor to provide a safe and healthy environment for both guests and staff
- Ensure hotel security is protected by following the proper procedures

Physical Demands
- Requires constant standing and walking
- Frequent kneeling, squatting, crouching, bending, stretching, twisting, reaching above and below shoulder-height
- Frequent lifting and carrying up to 22 pounds / 10 kg
- Occasional lifting and carrying up to 50 pounds / 23 kg
- Exposure to cleaning chemicals

**Qualifications**:

- Completion of Grade 12 or equivalent
- Previous housekeeping experience is an asset
- Flexible schedule to work days, evenings, weekends and holidays
- Guest-service oriented
- Demonstrates excellent time management skills and high attention to detail
- Self-motivated, results-oriented, and driven to meet objectives
- Brings a positive attitude to work
- Capable of remaining calm and working effectively under pressure
- Works well independently
- Able to communicate in English and understand health and safety material presented in English

Thank you for your interest in joining our team We share in your excitement to live and work in the Canadian Rockies.

You can learn more about what to expect as a Rimrock employee here.