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Group Sales Manager

4 months ago

Toronto, Canada Omni Hotels & Resorts Full time

Overview / vue générale:
**King Edward Hotel**

With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.

The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description / description de l'emploi:
The iconic **Omni King Edward Hotel** is seeking a **Group Sales Manager** to join their team in Toronto

The goal of the Group Sales Manager is to market the Hotel’s services locally and nationally; to build guest relationships and business opportunities for the Hotel by interacting with current, future, and prospective guests; to develop a network of guest opportunities for future Hotel business and to interact with prospective groups and negotiate guest contracts for Hotels rooms, F&B services, meeting services, catering services, events, and convention services, in coordination with Catering, Sales, Conference Services, and Reservation Sales Departments; to maximize revenues for the Hotel; to maintain positive interdepartmental communications; and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy.

Specifically, this role will work with Corporate accounts while focusing on prospecting, bringing in new business, and fostering client relationships.

**Location**: On-property (not fully-remote) at the Omni King Edward Hotel in Toronto, Ontario - _This position is eligible for the Omni Hotels & Resorts WFH Incentive after 90 days of employment_

Qualifications / qualifications:
- Bachelors degree preferred.- Must have hotel sales experience.
- Must have the ability to sell a fast-paced inquiry based market.
- Must be well organized, enthusiastic, solid selling and communiation skills, and an excellent team player.
- Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: _EEOC is the Law Poster_ and the following link is the _OFCCP's Pay Transparency Nondiscrimination policy statement_Responsibilities / responsabilités:

- Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
- Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client’s needs and budgets
- Prepare guest proposals with various options available for Hotel services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
- Negotiate, prepare, and review terms of contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Sales
- Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by Hotel management
- Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
- Promote high visibility of Hotel through active involvement in industry associations and trade shows
- Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
- Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
- Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by Hotel managers
- Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to Hotel
- Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
- Complete assigned tasks and projects in a timely manner and as directed by Hotel management
- Contribute to and support the maintenance of a safe working environment, including COVID protections for guests and coworkers