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Spa Coordinator

3 months ago

Victoria, Canada Emerald Day Spa Full time

Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Spa Coordinator. As a Spa Coordinator, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our spa. If you have a passion for the beauty and wellness industry and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and welcome clients, ensuring a positive and friendly atmosphere
- Schedule appointments and manage the spa's booking system
- Provide information to clients about spa services, packages, and promotions
- Conduct product demonstrations and educate clients on skincare and beauty products
- Assist with inventory management, including restocking products and supplies
- Handle cash transactions, including processing payments and providing accurate change
- Maintain cleanliness and organization of the spa reception area
- Answer phone calls, respond to inquiries, and provide excellent customer service
- Collaborate with spa staff to ensure smooth operations and client satisfaction

**Requirements**:

- Previous experience in a customer service role, preferably in a spa or salon setting
- Strong organizational skills with the ability to multitask effectively
- Basic math skills for cash handling and transactions
- Excellent communication skills with a friendly and professional demeanor
- Proficiency in using technology, including point-of-sale (POS) systems
- Knowledge of skincare products and services is desirable but not required

Join our team as a Spa Coordinator and enjoy the following benefits:

- Competitive pay rate
- Opportunities for career growth within the beauty and wellness industry
- Positive work environment with supportive colleagues

**Job Type**: Part-time

**Salary**: $18.00-$20.00 per hour

Expected hours: 8 per week

**Benefits**:

- On-site parking
- Store discount

Day range:

- Every Weekend

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: In person

Expected start date: 2024-04-21