Dispatcher (Friday to Monday)
5 months ago
**The Company**
Trappers Transport Ltd. is an industry leader aspiring to be the best-in-class provider of temperature-controlled food logistics services. We specialize in temperature-controlled warehousing, logistics, and transportation within Canada and the United States.
Our brand is a reflection of our core values - great people, a great culture, and a team environment that promotes everyone to succeed. We are committed to each and every member of our team to provide training, a safe and respectful work environment, within a clean and comfortable working environment.
**The Opportunity**
**Duties**
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to designated locations based on customer requests and driver availability
- Coordinate with drivers to ensure timely and efficient delivery of goods
- Monitor driver progress and provide updates to customers as needed
- Utilize phone systems and transportation management systems to track and manage orders
- Perform data entry tasks to update driver schedules, customer information, and order details
- Analyze freight requirements and determine appropriate transportation methods
- Communicate effectively with drivers, customers, and other team members to resolve issues and ensure customer satisfaction
- Highschool diploma or (GED)
- Business / Logistics
- Diploma / Degree considered an asset
- 2+ years experience in a similar role
- Exceptional problem solving and time management skills
- Ability to manage & prioritize the daily responsibilities using mukti-tasking skills.
- Strong skillset with Microsoft word, Excel & Outlook
- Ability to function in a fast
- paced work enviroment
Trappers Transport is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and diversity and inclusiveness in the workplace.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$28.00 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program
Schedule:
- 10 hour shift
- Day shift
- On call
- Weekends as needed
Work Location: On the road
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