Banking Customer Service

5 months ago

Langley, Canada CWB Financial Group Full time

At

CWB

, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

CWB is a bank built for business owners.

Canadian Western Bank (CWB) is the only
_full-service bank_ in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a
_ relationship-based_ approach to deliver a uniquely
_proactive client experience_ through highly
_personalized service, specialized expertise, customized solutions, and faster response times. _We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services.

Our highly engaged teams operate within a
_client-centric, collaborative, and change-ready culture, _with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities.

The opportunity

Note: This is a part-time position offering 30 hours per week.

The primary focus of the Banking Customer Service Representative is to provide exceptional customer service and be responsible to open products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential opportunities to provide a full-service solution.

Areas of focus

Customer Service. Sales. Financial knowledge sharing. Process & operations. Reporting- Deliver outstanding customer experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB’s brand promise. Provide full-service solutions for clients with the view to be every client’s primary financial partner. Transforming their banking experience into something memorable, rewarding and financially satisfying.- Proactively identifying customer needs to uncover opportunities to be crucial to their financial success through referrals to Account Managers.- Testing your accuracy and attention to detail with large volumes of transactions, cash handling, inquiries, and interactions.- Exercising your financial smarts - helping clients understand banking products in a way that promotes enthusiasm and true comprehension.- Learning and expanding your knowledge in a way that contributes to your branch’s success.- Spreading positive vibes and collaborating with a team you’re proud to be a part of.

Know how & motivations

Some post-secondary classes and ideally one year of customer service experience coupled with a strong desire and commitment to learn and grow a career in the financial sector

Why work with us?
- Winners of Canada’s Most Admired Corporate Culture 2021 &_
- Recognized as one of 50 Best Workplaces in Canada by Great Place to Work® 2022_
- & _
- Best Workplaces for Mental Wellness in Canada 2021_

Values driven people first benefits

At CWB, we know your life, downtime, family, adventure, recovery, and future are an important part of you. They’re important to CWB too. That’s why our benefits take care of your whole life, family included.
- Wellness matters._ We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover.
_Bring your whole self to work. _Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard.
_ Find a community within the CWB family_ in our employee represented groups.
_Career development._ We invest in our employees’ development to help them reach their professional goals with organization wide
_Coaching services. _Strategic career design is an investment in our core asset - our people.
_Innovation. _Learn. Grow. Enhance.
_At CWB, we play to win._ When we fail, we fail forward.
_Recognition. _Peer-to-peer recognition programs for “in the moment” and monumental wins.
_Community giving_. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support.
_ESG & sustainability focused. _Be proud of where you spend, work & invest.
_Financial rewards._
- Base salary & pay for performance incentives. _
- Retirement investment strategy. _You can’t work forever So, we’ve got you covered.
_Company ownership. _No greater sense of motivation & empowerment than being an owner
_F_
- ind your “why” at _
- ._

LI-KM1

IND-KM

As an equitable

  • Banking Customer Service

    5 months ago

    Langley, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Banking Customer Service Representative

    3 months ago

    Langley, Canada CWB Financial Group Full time

    At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention Seeking out and embracing new ideas Believing that how we do things is as important as what we do Role Specifications Put a new on your banking...

  • Banking Customer Service Representative

    1 month ago

    Langley, Canada CWB Financial Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Banking Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesDeliver outstanding customer experiences at every interaction and...

  • Banking Customer Service Ambassador

    3 weeks ago

    Langley, Canada CWB Financial Group Full time

    About the RoleCWB Financial Group is seeking a highly skilled Banking Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and building long-lasting relationships with our clients.Key Responsibilities:Deliver Outstanding Customer Experiences:...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada The Toronto-Dominion Bank (Canada) Full time

    About This RoleWe are seeking a talented Customer Experience Associate to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer ServiceProvide information and advice on services, products, and solutions to existing and prospective TD...

  • Customer Service Representative

    6 months ago

    Langley, Canada BMO Financial Group Full time

    6233 - 200th Street, Unit 9 Langley British Columbia,V2Y 1A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Personal Banking Associate

    5 months ago

    Langley, Canada BMO Financial Group Full time

    8045 204 Street, CRU-C100 Langley British Columbia,V2Y 5K1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Personal Banking Associate

    6 months ago

    Langley, Canada BMO Financial Group Full time

    8045 204 Street, CRU-C100 Langley British Columbia,V2Y 5K1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Personal Banking Associate

    6 months ago

    Langley, Canada BMO Financial Group Full time

    6233 200th Street, Unit 9 Langley British Columbia,V2Y 1A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Customer Service Representative

    1 month ago

    Langley, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key Responsibilities:Provide...

  • Customer Services Representative

    2 weeks ago

    Langley, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Experience Associate

    6 months ago

    Langley, Canada TD Bank Full time

    Work Location: Langley, British Columbia, Canada Hours: 18.75 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Customer Experience Associate

    5 months ago

    Langley, Canada TD Bank Full time

    **Work Location**: Langley, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Customer Services Representative

    5 months ago

    Langley, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Credit Analyst, Commercial Banking

    5 months ago

    Langley, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Director of Private Banking Operations

    3 weeks ago

    Langley, Canada Scotiabank Full time

    Job Title: Associate DirectorScotiabank is seeking an experienced Associate Director to lead a team of Private Bankers, Senior Associates, and Associates in the Commercial Lending and Risk Management department.Key Responsibilities:Develop and execute marketing plans to foster close working relationships with assigned Scotiabank partners, resulting in...

  • Customer Experience Advisor

    3 weeks ago

    Langley, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and concernsAssist customers with a range of banking...

  • Customer Experience Associate

    6 months ago

    Langley, Canada Scotiabank Full time

    Requisition ID: 201007 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Strategic Banking Professional

    3 weeks ago

    Langley, Canada CIBC Full time

    As a key member of CIBC's Commercial Banking team, you will play a vital role in creating tailored financial solutions for clients with complex credit needs. With a focus on relationship-building and strategic advice, you will help drive business growth and deliver exceptional client experiences.Key ResponsibilitiesDevelop and maintain relationships with key...

  • Account Manager, Personal Banking

    5 months ago

    Langley, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...