Logistics Coordinator

6 months ago


Toronto, Canada TERRONI INC. Full time

**GRUPPO TERRONI**

**Position: Logistics Coordinator, Cavinona Wine Agency**

**Salary: $50,000 to $55,000**

**Full Time Permanent**

**Location: Head Office, 128 Sterling Road, Suite 1, Toronto, Canada**

Cavinona is seeking a Logistics Coordinator to join our wine agency.

**Description of Role**

Reporting to the Vice President Cavinona, and working closely in a small and collaborative team
- environment, you will be responsible for organizing and overseeing the day to day logistics of the
- individual who also possess great customer service skills. This is a full time, in person position at the
- Cavinona Wine Agency head office in downtown Toronto. Weekend and evening availability needed
- as required from time to time.

**Responsibilities**:

- Submitting all customer request to Liquor Control Board of Ontario
- Management of the logistics of collecting orders and their arrivals
- Maintaining all customer information
- Working with shipping companies, warehouse partners and Liquor Control Board of Ontario
- Improve efficiency where possible
- Inventory Management
- Timely response to Management, Suppliers, Partners, and Sales Teams
- Efficient flow of information and systems
- Closing (Shopify & non-shopify) payments
- Processing credit cards payments
- Processing refunds
- Sending out receivables to sales team and managers
- Collecting receivables information from sales reps
- Maintain System updates
- Process Payment confirmation reconciliation
- Answer phones
- Manage Cavinona wine club
- Manage a rebate program

**Must haves**:

- At least 2 years of experience, preferably in the wine and spirits industry
- Familiar with working with Shipping companies
- Outstanding Customer Service Skills
- Ability to learn quickly and thoroughly while continually recognizing and adapting to change
- Highly organized, goal and detail-oriented with excellent attention to detail
- Knowledge of LCBO Specialty Services program is an asset
- Fluency in Italian language an asset
- Appreciation for fine wines a must
- Strong admin abilities and desire to find and implement workflows improvements
- Ability to complete paperwork accurately from order details to order generation and orders delivery.
- Ability to work with supply chain partners
- High proficiency in Microsoft Office

If you have an entrepreneurial spirit, a warm and open personality, have a great work ethic _AND_ want to look forward to starting each work day in an environment that will offer you challenges, opportunities and personal rewards, we would love to have you consider a career with us.


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