Qc Chemistry Lab Supervisor

4 days ago

Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

**Job Summary**:
The Supervisor, QC Chemistry Lab leads the Chemistry lab to develop, meet, and review all internal and external key performance indicators (KPI). The supervisor helps manage personnel in the laboratory, resolve conflicts, and manage the training program and ongoing improvements. The supervisor is responsible for these accountabilities while taking into consideration the company’s commitment to our seven core values such as Sustainability (people, planet, and profit), in the planning and implementation of all actions related to the areas of responsibility.

**Responsibilities**:

- Liaise with internal stakeholders and other staff on testing priorities.
- Monitor product release and associated turn-around-times (TAT).
- Participate in and oversee lab investigations, including out-of-specification (OOS) root cause analysis.
- Manage vendor material evaluation process and associated evaluations.
- Coordinate with other Quality staff to manage method development and process improvement activities.
- Contribute to capital expenditure justification and submission, and subsequent project work.
- Responsible for all aspects of talent management for reporting team members.
- Responsible for ensuring staff follow current Good Manufacturing Practices (cGMP), Standard Operating Procedures (SOPs) and other work processes.

**Requirements**:
Technical
- Completion of a Bachelor of Science degree in Chemistry or related discipline
- Minimum of five years in GMP analytical lab, with similar responsibility for KPI and personnel management
- Strong computer skills, especially in Microsoft Word, Excel, PowerPoint and SharePoint
- Analytical instrumentation experience is an asset (e.g., HPLC, ICP)
- Strong problem identifying and solving capabilities
- Strong understanding of laboratory information management systems (LIMS)
- Must have Six Sigma yellow belt; Six Sigma green belt or higher is preferred

Attributes
- Strong communication skills (verbal and written) in English, with the ability to communicate effectively with a variety of internal and external stakeholders
- Strong work ethic, motivation and attention to details
- Organized, able to multi-task and coordinate several projects at once
- Effective leadership skills to influence, support and develop a team of high performers

**Why Factors Group**:

- Great healthcare benefits (including health and personal spending accounts)
- Vacation and wellness days
- Employee appreciation events
- $200 per year to spend on company products
- Employee discount pricing on company products
- Employee assistance program
- Bus pass reimbursement program
- Free parking on site
- RRSP contribution
- Tuition reimbursements upon approval
- Development and growth opportunities

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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