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Administrative Support

3 months ago


Edmonton, Canada Language Instruction for Newcomers to Canada (LINC) Full time

**Job Title**:Administrative Support
**Reports To**:Site Coordinator

**Start Date**:Tuesday, April 2, 2024
**End Date**:Monday, March 31, 2025

**Location**:LINC - St. Basil
**Salary**:$25.86 per hour

**Schedule**:Monday - Friday from 8:00am - 5:00pm
**Hours**:40 hours/per week

*In accordance with Immigration, Refugee, and Citizenship Canada’s regulations, all applicants must be Permanent Residents of Canada or Canadian Citizens.

*A clear Police Information Check including Vulnerable Sector Check and Intervention Record Check are required and must be submitted to complete the hiring process.

**PRIMARY FOCUS/OVERALL ACCOUNTABILITY**:
Provide administrative support for the LINC program site, instructors, and LINC Admin Team.

**JOB RESPONSIBILITIES AND ACTIVITIES**

**Program Administration**

1.Adhere to all ECSD LINC policies and procedures;
2. Practice cultural awareness, sensitivity and respect in the workplace;
3. Adhere to Freedom of Information and Protection of Privacy Act (FOIP) with respect to

students’ and employee’s personal information;
4. Establish a welcoming, safe and positive learning environment for students;
5. Ensure you are informed of the Crisis Management Plan for the LINC stie;

throughout the day/evening;
7. iCARE reporting: enter new students and update student records monthly;
8. Handle incoming phone calls, screening and directing calls;
9. Order and maintain office supplies and instructor resources;
10. During emergencies on site or off, assist as required;
11. Sign-in guests, as needed;
12. Set up for LINC staff meetings and professional development, as required

**Program Support**
1.Register students;
2. Handle student inquiries, requests and refer accordingly;
3. Review classroom attendance and call students that have been absent for more than 3

days;
4. Prepare student information forms for instructors;
5. Maintain security of student files, ensuring files are locked up at the end of the working shift;
6. Support site coordinator in arranging for substitute instructors, as necessary, during office

hours;
7. Assist instructors with session end duties such as progress reports, certificates, etc.;
8. Act as liaison between coordinators, and outside agencies;
9. Organize bus tickets for field trips;
10. Maintain and update student records on LINC App, iCARE and other student databases;
11. Ensure workspace is clean and tidy at the end of each working shift;
12. Work amicably as a team member; sharing workspaces, participating in and contributing to material exchange, staff meetings and professional development; and,

13. Perform additional duties as required by the Site Coordinator or Program Manager.

**JOB QUALIFICATIONS**
- High School Diploma and equivalent experience may be considered;
- Post-secondary education in professional administration, such as; business,
- computers, or office management;
- Minimum 1 - 3 years’ experience in an office environment;
- CLB Level 7 in listening, speaking, reading and writing or higher for non-native speakers;
- Proficiency in the use of office equipment: computer, phone systems, photocopier, etc.;
- Knowledge of electronic information systems, considered an asset;
- Word, Outlook and Teams;
- Proven problem solving and collaborative decision-making skills;
- Demonstrated interpersonal and communication skills; and,
- Ability to prioritize tasks, work independently with solid time management and organizational skills.
- This is an internal/external job posting - preference will be given to current employees._
- We thank all applicants for their interest; only those considered for an interview will be contacted._
- This job vacancy may be used to fill future positions for the next 3 months._

**Job Types**: Full-time, Fixed term contract

**Salary**: $25.86 per hour

Schedule:

- Day shift

Work Location: In person

Application deadline: 2024-03-12
Expected start date: 2024-04-02