Account Manager, Dairy
5 months ago
**Position**: Account Manager, Dairy & Sports Nutrition
**Location**: Burlington or Oakville, Ontario
**Territory**: Ontario
**Status**: Contract - 15-months (maternity leave replacement)
Are you an outstanding sales professional with unique experience in the food industry? Do your colleagues and customers describe you as curious and results-driven? Are your strengths enhanced by exceptional business acumen, deep-rooted relationships, and a commitment to service excellence?
If you are eager to put your experience in the nutritional and functional ingredients industry to good use, our Dairy & Sports Nutrition business segment has a great opportunity for you
Join our team as we seek a vibrant, authentic, and driven Account Manager to spearhead our Dairy & Sports Nutrition division. We're on the lookout for individuals with a proven track record in Dairy, Dairy Alternatives, Beverages or Sports Nutrition manufacturing. Your territory will be in Ontario with occasional travel to Quebec and the USA.
At Quadra, we put people first so that together, we can reimagine the possibilities.
Founded over 45 years ago, Quadra is committed to their 550+ employees located in North America. We offer not only an engaging culture, a collaborative, family-oriented environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being certified as a Great Place to Work®, Quadra has been recognized as one of the Best Managed Companies for over 20 years
Quadra Chemicals is one of North America's leading distributors of chemicals and ingredients. We have facilities across Canada and in select markets in the United States. We are a rapidly growing company with a long-term commitment to our employees. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business.
Our team is fueled by passion and professionalism, driving our business forward with unstoppable force. At Quadra, we offer more than just a job - we offer a dynamic environment where personal growth is the name of the game. Your hard work doesn't go unnoticed here; we reward outstanding performance with the recognition it deserves. Join us in our pursuit of industry leadership and be part of a high-performance culture that sets the bar sky-high.
**Here are the main responsibilities of our Account Managers**:
- Developing sales with both new and existing customers in addition to maintaining existing customers in the sales territory
- Manage key customer relationships, in line with Quadra’s core values and strategic vision
- Meet or exceed annual sales and margin objectives
- Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
- Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls and participation in industry events
- Assist with customer troubleshooting and optimization opportunities
- Possess a high degree of organization, planning, and multi-tasking skills
- Bring proven presentation and written communication skills
- Adapt to a complex, rapidly changing environment
- Manage tight timelines and deal with after hour emergencies
- Qualify key decision makers and their needs
- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
- Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
- Cold calling potential customers
- Weekly reporting and scheduling
**Key Skills and Attributes**:
- Passionate, creative and results oriented
- A strong sense of self-motivation, entrepreneurial spirit, and the ability to work autonomously
- Excellent interpersonal, communication and presentation skills to build strong relationships with customers
- Know how to create and maintain excellent relationships
- Optimistic and inquisitive
- Strong negotiation skills
What qualifications and previous experience are required to be successful in this role?
- Completed Bachelor’s degree in Food Science, Food Microbiology or Food Engineering
- Minimum 5 years of proven sales experience within the food industry working mainly with Dairy products or within the Dairy Alternatives, Beverages or Sports Nutrition space[GS1]
- Proven technical sales within the food industry
- Possess a strong background in business-to-business (B2B) sales within a distribution or manufacturing company
- Excellent ability to work in a dynamic and changing environment while managing tight deadlines
- Strong organizational skills and the ability to solve problems efficiently and proactively are critical for managing multiple tasks, identifying opportunities, and resolving challenges effectively
- Willingness to travel (with some over
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