Dispatcher/customer Service Representative

3 months ago


SaintEustache, Canada KTR TRANSPORT Full time

We are an asset-based transportation company that services Canada and USA using dry vans and reefers. We are looking for a dispatch and customs clerk to join our growing company.

**Primary Responsibilities**:

- Manage all incoming calls and resolve any customer escalations
- Track and trace
- Data entry
- Perform data entry for importing and exporting documentation
- Liaise with various departments, internally and externally
- Collaborate with the various customers and drivers to solve any logístical problem
- Overseeing the day-to-day logistics and dispatch operations for the company

**Qualifications**
- Must be fluent in English (spoken/written), French is preferred but not mandatory
- Must possess basic computer skills (Outlook, dispatch software, excel, Adobe PDF)
- Relevant experience experience in the transportation industry if preferred.
- Great communications skills
- Multi-Task is a MUST in our work environment.
- Must be a great team player and help other colleagues to achieve company goals.

**Job description**:

- Full time, Monday to Friday from 8AM to 5PM
- Salary to be discussed according to experience in the field.

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Saint-Eustache, QC J7R 5S5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatch or logistics coordinator: 1 year (required)

**Language**:

- English (required)
- French (preferred)

Work Location: In person



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