Housing Shift Lead

7 days ago

Nanaimo, Canada Canadian Mental Health Association Mid-Island Full time

**Job Title**:Housing Shift Lead

**Wage**:$30.15 - $31.89 hourly

**Union**:BCGEU **Collective Agreement**:Community Sub-Sector

**Shift Times**:Sunday - Wednesday 0800-1800

**SCOPE AND LEVEL DEFINITION**

Under the direction of the Tenancy Support Coordinator, or designate, the Housing Shift Lead works as a consistent point of contact for the Housing program staff. Performs duties such as supporting adherence to organization policies and procedures, supporting staff, facilitating residence maintenance, cleanliness, and safety and creating statistical reports and completing administrative tasks required by the program. The Housing Shift Lead will be on-site to provide guidance, feedback and support to Residence Building Attendant staff. They will work in partnership with leadership to ensure the Housing program(s) run safely, efficiently and effectively within organizational objectives. They will advise on changes needed within the program and submit program reports to the leadership committee.

**TYPICAL FUNCTIONS AND RESPONSIBILITIES**
- Supports Housing staff by:

- Providing direction to Residence Building Attendants.
- Providing input to the Program Director and Tenancy Support and Operations Coordinators regarding feedback, evaluation and training requirements.
- Orienting and training new staff, modelling skills and approaches.
- Conducting team meetings in coordination with Tenancy Support Coordinator
- Assisting in providing educational experiences to students
- Identifies and promotes available social, economic, recreational and educational services and resources in the community that will help meet tenants needs.
- Ensures safety of tenants, guests and staff by participating in safety checks, being aware of safety concerns and protocol, directing emergency drills, and contacting appropriate services in the event of an emergency.
- Supports the maintenance, cleanliness, and safety of location(s).
- Supports staff to follow guidelines as outlined in the policy and procedure manual.
- Connects with Facilities Coordinator as needed and when required.
- Ensures the residence's inventory of supplies is maintained by completing weekly inventory lists and submitting to Tenancy Support and Operations Coordinators.
- Provides input regarding policies, procedures, goals, and evaluation of the program.
- Completes and submits quarterly reports to Tenancy Support Coordinator
- Reports tenant medical, behavioural and other issues as required. Provides input and feedback to other staff and management, regarding tenants, needs, and support.
- Responds to changeable and sometimes volatile behaviours utilizing non-violent communication and deescalation techniques.
- Builds rapport, provides support and advocates for a diverse range of tenants including individuals who are actively using substances and living with significant health challenges.
- Provides operational assistance to the Tenancy Support Coordinator.
- Performs shift duties including daily cleaning, sweeping and mopping, emptying garbages, etc.
- Completes and maintains related records and documentation such as daily tenant log, incident reports, and communication books.
- Works professionally and ethically in a team setting, including the ability to maintain confidentiality.
- Communicates and collaborates with other CMHA MI staff and programs.
- Participates in rotating on-call schedule.
- Perform other duties as assigned.

**QUALIFICATIONS**

Typical Education, Training and Experience
- Minimum three years related experience working with populations impacted by homelessness, substance use, and mental health concerns and/or barriers to stable housing
- Minimum one year related experience in a leadership role
- Degree in social services, social work, or relevant program.
- Indigenous Cultural Safety Certification
- First Aid with CPR Certification
- Naloxone Training
- Food Safe
- Criminal Record Check
- Must have the physical, mental and emotional ability to perform the duties of the position
- Class V Drivers license
- Or an equivalent combination of education, training, and experienceOr other Qualifications determined to be reasonable and relevant to the level of work

Typical Skills and Abilities
- Experience with and knowledge of vulnerable populations, including persons experiencing homelessness, substance misuse and mental health concerns
- Strong ethical and personal boundaries
- Conflict resolution and crisis intervention skills
- Demonstrated leadership abilities
- Demonstrated knowledge of community resources including applicable harm reduction and health resources
- Good interpersonal skills including the ability to display tact and diplomacy
- Ability to interact with people of all ages, identities and cultural backgrounds
- Ability to problem solve and deal with conflict effectively
- Ability to work constructively as a part of team
- Ability to work independently, and in cooperation with others
- Ability to establish and maintain rapp

  • Front of House Manager

    3 weeks ago

    Nanaimo, Canada Cold Front Gelato Full time

    Cold Front Gelato is looking for an enthusiastic manager to help lead our team. We are committed to producing quality gelato with special attention to sourcing local ingredients and maintaining high production standards. Our hope is to acquire a Front of House Manager who is equally as passionate about our product, our team and our customers. **Position...

  • Shift Lead

    3 weeks ago

    Nanaimo, Canada Dairy Queen (DQ) Nanaimo Franchise Full time

    **Société de développement économique de la Colombie-Britannique (SDECB) is a nonprofit organization mandated by the Government of Canada to provide employability services to Francophone permanent residents in British Columbia.** This opportunity is for the DQ franchise in Nanaimo and there are multiple locations. **This is not a corporate...

  • Front of House Staff

    2 days ago

    Nanaimo, Canada FLAMEZ CHICKEN Full time

    **WE’RE HIRING! JOIN THE FLAMEZ CHICKEN FAMILY!** Flamez Chicken - **The First Canadian Brand Ready to Serve the Nanaimo Community** - is looking for dedicated and passionate individuals to be part of our growing team! **Location**: Downtown Nanaimo **Front of House (FOH) Positions**: Cashiers Hosts Runners **Back of House (BOH)...

  • Casual Server/housekeeper

    4 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    **Reports to**:Manager of Pacifica Seniors Lodge **Compensation**:$20.81-$22.37 per hour **Available positions**:casual employment (on call) **Organizational Focus**: Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As...

  • Mobile Outreach Worker

    4 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    **Position Title**:Mobile Outreach Worker** **Competition**:24-107 **Reports to**: Manager of Supportive Housing **Union**:BCGEU **Compensation**: $26.26-$28.52/hour **Schedule**:8:00am - 7:00pm, Thursday to Saturday and every other Wednesday (70 hours bi-weekly) **Posting Closing Date**:January 14, 2025 at 4pm **Position’s Primary...

  • Casual Cook

    4 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    **Reports to**: Manager of Pacifica Seniors Lodge & Managers of Supportive Housing **Pay Range**:$22.89-$24.97 per hour **Available positions**:casual employment (on call) **Organizational Focus**: Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and...

  • In House Cleaner

    4 weeks ago

    Nanaimo, Canada Nanaimo Mitsubishi Full time

    We are looking to hire 1-2 people as an in house cleaner at two of our car dealerships in Nanaimo. You would be hired as an employee of our company, and put on our payroll. Monday to Saturday starting at 6:30 PM. We will prove the cleaners, vacuum, floor cleaner and supplies needed. **Duties**: - Take out all garbages, clean bathrooms (toilets, floors,...

  • Cook

    3 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    Position Title: Cook Reports to: Manager of Pacifica Seniors Lodge Pay Range: $25.13-$27.39/hour Union: BCGEU Location: Nanaimo, BC - Nikao, Pacifica Senior's Lodge and other locations as required. Opportunities Available: Causal As per Pacifica Housing's on call policy. Temporary Part time work - (Posting 24-90) 10am-6:30pm Friday to Monday (64...

  • Cook

    3 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    **Position Title: Cook** **Reports to**: Manager of Pacifica Seniors Lodge **Pay Range**:$25.13-$27.39/hour **Union**:BCGEU **Location**: Nanaimo, BC - Nikao and Pacifica Senior's Lodge **Opportunities Available**: - Causal - As per Pacifica Housing's on call policy. - Temporary Part time work - (Posting 24-90) 10am-6:30pm Friday to Monday (64 hours...

  • Cook

    2 weeks ago

    Nanaimo, Canada Pacifica Housing Full time

    **Position Title: Cook** **Reports to**: Manager of Pacifica Seniors Lodge **Pay Range**:$25.13-$27.39/hour **Union**:BCGEU **Location**: Nanaimo, BC - Nikao, Pacifica Senior's Lodge and other locations as required. **Opportunities Available**: **Causal** As per Pacifica Housing's on call policy. **Temporary Part time work** - (Posting 24-90)...

  • Front of House Manager

    4 weeks ago

    Nanaimo, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...

  • Operations Coordinator

    3 weeks ago

    Nanaimo, Canada Ballenas Housing Society Full time

    **Summary**: Reporting to the Lead Operations Coordinator (or designate), and in accordance with Ballenas Housing Society (Ballenas) mission, strategic direction, principles and policies, the primary responsibilities of the Operations Coordinator are to work closely with the Lead Operations Coordinator, Director of Operations, Tenant Support, Housing and...

  • Resettlement Housing Worker

    3 weeks ago

    Nanaimo, Canada Central Vancouver Island Multicultural Society Full time

    **Join our award-winning team!** Central Vancouver Island Multicultural Society (CVIMS) is a registered charity and a non-profit, community-based agency that helps individuals and organizations connect across cultures. We provide information, support and tools to help immigrants reach their goals. CVIMS offers services for newcomers, including settlement...

  • Administrative Coordinator Regional Lead

    4 weeks ago

    Nanaimo, Canada West Coast Seniors Housing Management Full time

    This role will require to float and support all portfolios in Vancouver Island. **Job type: Full Time Temporary** **About Us** At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We...

  • House Cleaner

    3 weeks ago

    Nanaimo, Canada Clean Patrol Full time

    We have customers looking for house cleaning services! We pay**$25 ** an hour & are looking for cleaners to complete regular cleaning between the hours of 9am - 5pm If you want to work as a Contract Cleaner, here’s 7 reasons why you’ll love **Clean Patrol** Earn **$25** per hour Choose **WHERE** and **WHEN **you work. Choose jobs which suit your...

  • Solar Installer nanaimo, Bc

    4 weeks ago

    Nanaimo, Canada Shift Energy Group Full time

    **Solar Installer** **Nanaimo, BC** **$22-$27 per hour** **Full-time Permanent** **Shift Energy Group** is seeking a **Solar Installer** to join our Field Crew in **Nanaimo, BC**. This position is a full-time permanent position. The Solar installer will install solar racking and modules to connect residential and commercial solar PV systems. On-the-job...

  • Youth Safe House Worker

    4 weeks ago

    Nanaimo, Canada Tillicum Lelum Aboriginal Society Full time

    **Purpose of Position**: To provide a supportive daily living environment for the residents of the Safe House. To provide and maintain a safe supportive atmosphere in a residential setting that is both culturally open and accessible to all youths. To support the development of street involved youth, whose family, are either unavailable or unable to meet the...

  • Front of House Team Member

    2 weeks ago

    Nanaimo, Canada NOODLEBOX Full time

    **Job Overview** We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they enter until they leave. Your responsibilities will include managing customer interactions, assisting...

  • Solar Installer- Nanaimo

    4 weeks ago

    Nanaimo, Canada Shift Energy Group Full time

    **SOLAR INSTALLER (FULL-TIME 35-40 hours per week)** **Responsibilities** - Assemble solar modules, panels, or support structures, as specified by system designers - Assemble rooftop equipment and properly seal all roof penetrations - Perform trenching, concrete work and equipment assembly as required - Interface with Crew Lead and Project Manager to ensure...

  • Program Manager

    4 weeks ago

    Nanaimo, Canada Bonaventure Support Services Full time

    **Title** Program Manager **Position Type** Adult Community Housing Manager **Hours** Monday-Wednesday (8am-4pm) Frontline: Thursday & Friday (12pm-8pm) - Hours flexible for Monday-Wednesday**Program** - Community Housing**Wages** $26-29 per hour Bonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We...