Supervisor, Concessions

6 months ago

Toronto, Canada The Royal Conservatory Full time

**Job Description**:
**What is the Opportunity?**:
The Supervisor, Concessions and Beverage will assist in managing event operation services including concerts, corporate events and social functions at The Royal Conservatory’s TELUS Centre for Performance and Learning. Event operations includes concession bars, event setup and closing, backstage/stage door, and merchandise sales. The Supervisor, Concessions and Beverage works closely with the Event Coordinators, front of house, production and security teams to ensure that events run smoothly while maintaining the highest level of patron satisfaction, comfort and safety.

**Main Duties & Responsibilities**:

- Assist in the screening, hiring, training, and scheduling of all event services staff including bar, merchandise, and back of house staff.
- Maintain and uphold all Alcohol and Gaming Commission of Ontario regulations during events.
- Ensure that volume business during intermissions is handled in a professional and efficient manner with the goal of capturing all possible patron business.
- Prepare nightly reports on concession sales, including nightly inventory, sales reports, and reconciliations.
- Coordinate/interface with security personnel on the proper and timely reporting of incidents involving patrons.
- Help manage aspects of beverage services including cash handling and reconciliation, receiving, quality control and inventory management.
- Reconcile event beverage consumption following each event.
- Assist in managing event and catering services for private events including set-up, tear-down and load-out.
- Performing other duties as required.

**Job Requirements**:
**What We're Looking For**:

- A minimum of 2 years’ experience in food & beverage or events management in a comparable venue.
- A current Smart Serve Certification required.
- Prior experience suing Microsoft Office Suite and POS systems.
- Experience managing merchandise operations is considered an asset.
- Ability to appropriately prioritize tasks to execute successful events
- Strong communication, customer service, and interpersonal skills.
- Strong attention to detail and ability to create complete and accurate event reports.
- Ability to remain level-headed and resolve multiple challenges and requests in a fast-paced, demanding environment.

**Additional Information**:

- Must be available to work flexible hours including evenings and weekends.

**Hourly Wage**:

- $21.37 per hour.

**How to Apply**:
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.

The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.

  • Concession Lead- Events

    5 months ago

    Toronto, Canada Marigolds and Onions Full time

    We are hiring for a major event this summer: The **RBC Canadian Open** is a golf tournament that takes place from May 27th - June 2nd. **Description**:Concession Leads will oversee all operations of their concession stand and will work with their team to provide friendly, timely and accurate service to guests. Duties include stocking all supplies needed for...

  • Aerospace Operations Supervisor

    1 month ago

    Old Toronto, Canada Aecon Concessions Full time

    Project Director at Aecon ConcessionsWe are seeking a highly skilled Project Director to lead our Heavy Civil East division on complex major projects within the GTA.Project Development: Assist in securing new work through participation in bidding and proposal teams.Project Management: Responsible for delivery against all budget, schedule & quality targets,...

  • Concessions Floor Supervisor

    6 months ago

    Toronto, Canada Legends Full time

    **LEGENDS** **THE ROLE** The Concessions Floor Supervisor is responsible for managing an assigned level of the Stadium during live events. This includes personnel and operations management with support from Concessions Managers, with the aim of delivering consistent and excellent guest service. **ESSENTIAL FUNCTIONS** Responsibilities include but are not...

  • Concession Cook

    6 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Concession Cook

    1 day ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Concessions Stand Lead

    6 months ago

    Toronto, Canada Legends Full time

    **LEGENDS** **THE ROLE** The Concession Stand Lead is responsible for providing leadership to frontline Concessions staff in their role of delivering a great guest services experience. The Stand Lead will take ownership of inventory, staffing controls, and overall customer service while adhering to all corporate, facility, and governmental regulations in...

  • Supervisor, Beverage Operations

    4 weeks ago

    Toronto, Ontario, Canada The Royal Conservatory Full time

    Job Title: Supervisor, Beverage OperationsThe Royal Conservatory is seeking a skilled Supervisor, Beverage Operations to assist in managing event operations services at the TELUS Centre for Performance and Learning. Primary service types include concession bars, event setup and closing, and merchandise sales.Main Duties & ResponsibilitiesAssist in the...

  • Vip Boh Supervisor

    6 months ago

    Toronto, Canada Cineplex Full time

    Work location: CPX Don Mills VIP City: Toronto What you will do: Back of House (BOH) VIP Supervisor Reporting to the Back of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating, and managing a dedicated team of BOH employees to ensure that each VIP Guest enjoys an exceptional service...

  • Supervisor, Beverage Services

    5 months ago

    Toronto, Canada The Royal Conservatory Full time

    Job Title Supervisor, Beverage Services & Operations (Part-Time) Job Type Part-time Location The Royal Conservatory - Toronto, ON M5S 1W2 CA (Primary) Job Description The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design,...

  • Floor Supervisor, Quick Service

    6 months ago

    Toronto, Canada Maple Leaf Sports & Entertainment Ltd. Full time

    Job Description As a valuable member of the Food & Beverage team, you will deliver championship service throughout the organization. Under the direction of the Food and Beverage Manager you will assist in overseeing and advising all aspects of the Quick Service Department including Concessions, Premium Hospitality Service, Vending and Bar operations....

  • Catering Supervisor

    2 weeks ago

    Toronto, Canada Mos Mos Coffee Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years - **Work setting**: - Coffee shop - Fast food outlet or concession - ** Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for...

  • Catering Supervisor

    6 months ago

    Toronto, Canada Mos Mos Coffee Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Coffee shop - Fast food outlet or concession **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal...

  • Cook - Budweiser Stage

    6 months ago

    Toronto, Canada Legends Music Full time

    **Company Overview**: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports,...

  • Food Service Supervisor

    13 hours ago

    Toronto, Canada SHERWOOD CHICKEN FOODS INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Work setting**: - Fast food outlet or concession - ** Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal...

  • Game Day Operations Coordinator

    6 months ago

    Toronto, Canada Toronto Metropolitan University Full time

    **Job Overview**: We are seeking a highly organized and detail-oriented Catering and Retail Coordinator to join our team. In this role, you'll manage every facet of our catering and retail operations under the Hospitality Manager and game day supervisors, guaranteeing top-notch service and customer contentment. Given our event-driven setting, this position...

  • catering supervisor

    6 months ago

    Toronto, Canada Mos Mos Coffee Full time

    Education: No degree, certificate or diplomaExperience: 1 year to less than 2 yearsWork settingCoffee shopFast food outlet or concessionTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and...

  • Food Service Supervisor

    3 days ago

    Toronto, Canada SHERWOOD CHICKEN FOODS INC. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work setting**: - Fast food outlet or concession - ** Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal...

  • catering supervisor

    6 months ago

    Toronto, Canada Mos Mos Coffee Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingCoffee shopFast food outlet or concessionTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and service meet...

  • catering supervisor

    4 days ago

    Toronto, Canada Mos Mos Coffee Full time $17

    Education: No degree, certificate or diploma Experience: 1 year to less than 2 years Work setting Coffee shop Fast food outlet or concession Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal...

  • restaurant supervisor

    2 months ago

    Toronto, Canada Tim Hortons Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingFood service establishmentCoffee shopFast food outlet or concessionTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodHire food service staffPrepare budget and cost estimatesMaintain...