Booking & Registration Clerk B - Virtual Care

6 months ago

Sherbrooke, Canada Nova Scotia Health Authority Full time

**Req ID**:175140**
**Company: Nova Scotia Health**
**Location**:Eastern** Zone, **St. Mary's Memorial Hospital**
**Department**:EMG Emergency SMMH**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: CUPE** **Admin Professionals** Position**
**Posting Closing Date**:5-Mar-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager, the Booking and Registration Clerk is responsible for greeting and registration of patients. For the scheduling, booking and communicating of appointments; for the procurement of health records for the patient visit; for coordination and booking of diagnostic tests and communicating these to patients. Assisting in the general organization, patient flow and efficiency of the ambulatory clinic; and for maintaining accurate clinic statistics as required.

**About You**:
We would love to hear from you if you have the following:

- Grade XII or equivalent required
- One-year business/administrative/secretarial program required, or one-year related experience required
- Medical Terminology course preferred
- Computer experience (Windows, MS Office) and typing/keyboarding are required Minimum of 40 wpm with accuracy
- Customer service courses an asset
- Excellent interpersonal and communication skills
- Co-ordination, organization and decision making abilities must be present
- Ability to function independently and as a member of a team
- Ability to work in a high volume and high-pressure setting
- Competencies in other languages an asset, French preferred

Skills test may be required

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent, full-time position; 70 hours biweekly

**Compensation and Incentives**:
$23.35 - $25.39 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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