Training/hr Coordinator

2 days ago

Listowel, Canada Ward & Uptigrove Human Resources Solutions Full time

**Join our team**:

- Enjoy a competitive remuneration package including flexible benefits/RRSP matching, annual social events and other perks.
- Join a company that values your work/life balance.
- Continue your professional growth and development.
- Work directly with our valued clients and build your reputation as an expert in human resources.

**What you will be doing**:

- Provide support to Advising Staff by conducting research and drafting client documents to support clients’ understanding compliance, legislation, and risks.
- Support full-cycle recruitment process including organizing job postings, performing pre-screening interviews, and reference checks.
- Administer various client programs and services including self-insured disability programs while adhering to and troubleshooting issues and questions within the defined/approved procedure documents.
- Assist Advising Staff in preparing for and delivering client training programs.
- Support Advising Staff on projects while providing updates to both the Advisor and client.
- Act as a liaison with the internal Marketing Coordinator to develop social media, newsletter, and podcast content.
- Coordinate monthly billing process including supporting Advising Staff with timely and accurate drafted client invoices, posting/issuing invoices, and following up with clients on accounts receivables.
- Perform administrative, organizational, and coordinative tasks to support the prompt delivery of client advice, services, and products; including maintaining client database, coordinating meetings, maintaining internal tools, and administering various client programs.
- Draft various documents under the direction of Advising Staff. maintain client records and perform data entry of information.
- Proofread and finalize documents, reports, products, presentations, and packages for Advising Staff ensuring appropriate formatting, grammar, and spelling.
- Draft, edit, and draft PowerPoint/LMS documents, scripts, reports, presentation and workboard for training, in person, virtual, etc.
- Support with organizing training and events, ensuring that Zoom (or other apps) is up and running, organizing food, snacks, drinks, physical venue, booking and setup/take down space, closing of training with sending out certificates, invoices, collecting and organizing feedback forms, etc.
- Administer LMS; doing voiceovers, uploading training, drafting training, tracking training, running report, assigning training, sending out training certificates, following up with clients.

**What you need to succeed**:

- Minimum one-year experience working in a customer/client-facing or professional service role; with interest and ability to communicate, connect and care for all types of people; with the ability to understand and adapt to different behaviours and personalities
- A post-secondary degree or diploma in business, arts, accounting, political science, human resources, health and safety, training and/or adult learning or applicable field.
- Interest in learning how to leverage Artificial Intelligence, HR cloud based tools, learning management systems, social media and other tools for consulting services.
- Willingness to obtain education and relevant certifications such as AI, LMS, talent Acquisition, workplace investigations, etc. and designations such as CHRP, RPR, PCP, CRST, etc.
- Ability to develop an understanding of Ontario Employment Law, Occupational Health and Safety Act, and other applicable legislation/regulations.
- Strong analytical, critical inquiry/problem solving and mathematical reasoning skills.
- Demonstrated business writing skills.
- Experience using Microsoft Word, Excel, PowerPoint, social media, learning management and productivity software.
- Excellent communication and customer/client relationship skills.

**About us**:
Ward & Uptigrove is an independent provider of premier professional services including accounting, wealth management and human resources consulting located in Listowel, Ontario. The Human Resources Solutions Team provides our clients with value-added people-focused advice. Our clients think of our team first; we are a valuable, trusted resource that helps clients to navigate their most complicated and challenging people-related business matters. Clients look to us to provide advice, solutions, analysis, support, products and services to help them achieve greater results through their people. Our team is collaborative, curious, empathic, experienced, and delivers results.

If you are interested, in being part of our team, please submit your resume in confidence before, **October 6, 2024, by noon**.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Listowel, ON: reliably commute or plan to relocate before starting work (preferred)

*

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