Customer Service Representative
6 months ago
**Job Introduction**
Our growing team is looking to hire a customer service representative with basic knowledge in graphic design to prepare mockups for printed clothing. The Coastal Reign team has had consistent year-over-year growth. This growth is attributable to the way we innovate in an otherwise traditional industry. As a customer service representative you will be responsible for making sure that client requirements are clearly communicated with our production team.
**Some benefits to working with us include**:
- Free lunch Fridays
- Close to the Canada Line - 2 blocks away
- Opportunity for Growth - As our startup grows, so will the level/number of positions. Our priority is to promote within the company whenever possible, leveraging the experience our staff gain.
- Benefits plan
**Responsibilities**:
- Duties include but not limited to:
- Answering customer inquiries with a main focus on _**answering phone calls**_
- Ensuring that clients expectations are aligned and match the chosen print method
- Quoting clients on projects
- Preparing files on adobe illustrator
- Simple transformations to vector artwork
- Checking stock for clients
**Skills/Requirements**
- High school diploma
- Comfortable with working on computers
- Adobe Illustrator experience highly preferred
**Salary**: $19.00-$23.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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