Field Service and Commissioning Technician

4 months ago

Oakville, Canada Media Resources Inc Full time

**Position Details**:

- Permanent and Full-time
- On-Site
- Monday to Friday
- NOC Code: 22311 - Electronic service technicians (household and business equipment)

**Location**:Cornwall, Oakville, ON

**Summary**:
The primary purpose of this position is to provide field service in the Commissioning of new Digital LED signs and the On-Site Service (break-fix) and Preventative Maintenance of Digital LED signs.

**The primary responsibilities and duties include; but are not limited to**:

- Commissioning of new LED Signs: On-Site locations across Canada.
- Priority Break/Fix: On-Site locations across Ontario. On site parts replacement of LED modules, power supplies or controllers as required to repair sign.
- Maintain customer satisfaction ratings based on criteria established by the company.
- Input service call information into Service ticketing system to log customer information and actions taken along with required next steps. Diligently enter required information into drop down menu fields to facilitate the gathering of service and product performance metrics.
- In doing the above activities, create a positive customer experience while meeting company standards pertaining to quality of work performed and in compliance with company policies, procedures, legislation, regulation and directions and identify non-compliance for resolution.
- Participate and comply with all health and safety processes and initiatives to ensure that Media Resources remains a safe workplace.
- Ensure all service requests are completed to the customer’s satisfaction in a timely manner.
- Ensure all service calls are proactively followed up and customers kept updated on service ticket status.
- Ensuring all pertinent information is entered into service tickets to facilitate the gathering of service performance and product metrics.
- Work collaboratively with other team members and leadership
- Additional responsibilities and duties as assigned.

**Requirements / Qualifications**:
**Academic Training**:

- Completion of a two
- to three-year college program in electronics or completion of a four-year apprenticeship program in electronic servicing and repair; or completion of high school or college courses in electronics and on-the-job training an asset.
- Trade certification for electronics technicians an asset.
- Working at Heights & Lift Operator Certifications is considered an asset.

**Work Experience**:

- 5 + Years’ Experience in Field Service and Maintenance.
- Experience in working at heights and operation of a bucket truck and scissor lifts.

**Specific Competencies**:

- G Drivers License
- Able to access and work on outdoor LED sign structures at heights up to 100 ft. in varying weather conditions.
- Ability to work independently to suggest and implement solutions for issues encountered in the field.
- Solid understanding of networking (Hardline, Wireless and Cellular).
- Solid understanding of Electrical installation and service.
- Exceptional written and verbal communication skills with a real desire to help customers and create a positive customer experience.
- Ability to work professionally with outside service providers.

**Work Conditions**:
**Physical Demands**:

- Field Service work is performed on site on sign structures or when providing Help Desk support or performing depot repair in an office environment.
- Able to access and work on outdoor LED sign structures at heights up to 100 ft. in varying weather conditions.
- This job requires some exposure to harsh weather conditions during commissioning or servicing of outdoor LED signage.

**Cognitive Demands**:

- Strong organization and adherence to specified timelines.
- This position requires multi-tasking to ensure the varied job requirements are met.
- Flow and characteristics of work require work pressure for frequent periods of short duration or occasional periods of sustained duration.
- Ability to manage and de-escalate situations. Proven record of effectively managing conflict situations.

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Field Service and Commissioning Technician

    3 weeks ago

    Oakville, Canada Media Resources Inc Full time

    **Position Details**: - Full-Time, Permanent - Hourly - On-Site - Monday to Friday - Hours of Work: 7:00 a.m. to 3:30 p.m. - NOC Code: 22311 - Electronic service technicians (household and business equipment) **Location**:Head Office, Cornwall Road, Oakville, Ontario **Summary**: The primary purpose of this position is to provide field service in the...

  • Field Service Technician

    2 weeks ago

    Oakville, Ontario, Canada Thermon Full time

    Job SummaryVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our products in...

  • Field Service Technician

    2 weeks ago

    Oakville, Ontario, Canada Thermon Full time

    Job SummaryVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our products in...

  • Project Coordinator/field Technician

    3 months ago

    Oakville, Canada Golden Horseshoe Metering Systems (GHMS) Full time

    The Project Coordinator/Field Technician position will be dedicated to providing support to the Operations Team & GHMS’ projects by ensuring that key project timelines are met while coordinating project related tasks. The position will require working collaboratively with a number of internal/external customers and vendors. The position requires a high...

  • Field Service Technician

    1 week ago

    Oakville, Ontario, Canada Thermon Full time

    Job SummaryVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a highly skilled Field Service Technician to join our team. As a key member of our field service team, you will be responsible for providing expert technical support to our customers worldwide.Key ResponsibilitiesNew Unit Start-ups:...

  • Field Service Technician

    2 weeks ago

    Oakville, Ontario, Canada Thermon Full time

    Job SummaryVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a highly skilled Field Service Technician to join our team. As a key member of our field service team, you will be responsible for providing expert technical support to our customers worldwide.Key ResponsibilitiesNew Unit Start-ups:...

  • Field Service Technician 1

    4 months ago

    Oakville, Canada Siemens Energy Full time

    Experienced Professional **Location**: ***Western Canada **Department**: Service **Job Grade**: *** **ServiceEngineer** **Mode of Employment**:Full-time /Permanent **Field Service Technician1 - FST 1** **A Snapshot of Your Day** Siemens Energy Transmission services providescovers a comprehensive service portfolio including packaging...

  • Field Service Technician

    2 days ago

    Oakville, Ontario, Canada Loewen Full time

    Job SummaryLoewen is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service to our customers by repairing and replacing Loewen windows and doors.Key ResponsibilitiesWork closely with the Service Coordinator to ensure customer service requests are met effectively...

  • Field Service Technician

    2 days ago

    Oakville, Ontario, Canada Loewen Full time

    Job SummaryLoewen is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service to our customers by repairing and replacing Loewen windows and doors.Key ResponsibilitiesWork closely with the Service Coordinator to ensure customer service requests are met effectively...

  • Project Coord/field Technician

    4 months ago

    Oakville, Canada Golden Horseshoe Metering Systems Inc. Full time

    **Project Coordinator / Field Technician** Golden Horseshoe Metering Systems (GHMS), part of the OEC group of Companies, provides comprehensive metering services to utility customers looking to provide individual suite metering for multi-dwelling retrofit and new construction projects. We are experienced in providing sales, design, installation and...

  • Field Service Technician- Canada

    4 months ago

    Oakville, Canada Remprex Terminal Services Ltd. Full time

    **What You'll Do** As a Field Service Technician, you will work on-site at terminal locations in Calgary and and Edmonton. You will provide support to regional REMPREX clients through installing, troubleshooting, and servicing technology for our automated gate systems. You will do this through utilizing built-in diagnostics and external testing equipment to...

  • Boiler Field Service Technician

    2 hours ago

    Oakville, Ontario, Canada Thermon Full time

    Job Title: Boiler Field Service TechnicianVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a skilled Boiler Field Service Technician to join our team. As a key member of our field service team, you will be responsible for providing expert technical support to our customers worldwide.Key...

  • Boiler Field Service Technician

    2 days ago

    Oakville, Ontario, Canada Thermon Full time

    Job Title: Boiler Field Service TechnicianVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a skilled and experienced Boiler Field Service Technician to join our team.Job Summary:We are looking for a highly motivated and detail-oriented individual to perform new unit start-ups at customer locations,...

  • Boiler Field Service Technician

    22 hours ago

    Oakville, Ontario, Canada Thermon Full time

    Job Title: Boiler Field Service TechnicianVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a skilled and experienced Boiler Field Service Technician to join our team.Job Summary:We are looking for a highly motivated and detail-oriented individual to perform new unit start-ups at customer locations,...

  • Boiler Field Service Technician

    3 weeks ago

    Oakville, Ontario, Canada Thermon Full time

    Job SummaryVapor Power, a leading manufacturer of premium quality Steam Generators and Thermal Fluid Heaters, is seeking a skilled Boiler Field Service Technician to join our team. As a key member of our field service team, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our products in...

  • Crane Service Technician

    2 weeks ago

    Oakville, Ontario, Canada GD Crane electrical Service Ltd. Full time

    Job SummaryWe are seeking a skilled Crane Service Technician to join our team at GD Crane Electrical Service Ltd. The successful candidate will be responsible for ensuring the safe and efficient operation of our overhead cranes.Key ResponsibilitiesTroubleshoot and Inspect EquipmentThe Crane Service Technician will be responsible for identifying and resolving...

  • Field Technician

    2 months ago

    Oakville, Canada Arcadis Full time

    Job Description Role description: Overview: Field Engineering Technician/Technologist to support field work related to flow monitoring, water quality sampling, well monitoring, and remediation work. The position will support engineering activities. This can be an entry level position, but more experienced applicants will be strongly considered. Role...

  • Instrumentation & Controls Commissioning Specialist

    2 weeks ago

    Oakville, Ontario, Canada Wood Full time

    About the RoleWood is seeking an experienced Instrumentation & Controls Commissioning Technician to join our team in Alberta, near Edson.Key ResponsibilitiesPerform commissioning activities and documentation for controls systems, including compressor stations, oil or gas measurement facilities, pump stations, oil terminal facilities, IRMLV sites, and safety...

  • Instrumentation & Controls Commissioning Specialist

    2 weeks ago

    Oakville, Ontario, Canada Wood Full time

    About the RoleWood is seeking an experienced Instrumentation & Controls Commissioning Technician to join our team in Alberta, near Edson.Key ResponsibilitiesPerform commissioning activities and documentation for controls systems, including compressor stations, oil or gas measurement facilities, pump stations, oil terminal facilities, IRMLV sites, and safety...

  • Service Technician

    2 weeks ago

    Oakville, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Service Technician** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Service **Location Name**: Abbey Air Service Experts **Location Address**: 1200 South Service Rd, Unit 1, Oakville, ON L6L 5T7 **Posting #**:2024-29859 **Posting Date: 9**/6/2024 **Closing Date:...