Customer Service

3 weeks ago


Gatineau, Canada JMA INC Full time

**Overview**

**Duties**:

- Interact with customers to provide information in response to inquiries about products and services
- Handle and resolve customer complaints in a professional manner
- Identify and escalate priority issues
- Utilize upselling techniques to promote products or services
- Maintain customer records by updating account information

**Experience**:

- Proven experience in customer service or a related field
- Ability to analyze and solve problems effectively
- Strong communication skills in English; fluency in Spanish is a plus
- Proficiency in using phone etiquette techniques
- Sales experience is desirable
- Multilingual abilities are advantageous

Pay: $32,650.00-$45,000.00 per year

Additional pay:

- Retention bonus

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person


  • Customer Service

    3 weeks ago


    Gatineau, Canada JMA INC Full time

    **Overview** **Duties**: - Interact with customers to provide information in response to inquiries about products and services - Handle and resolve customer complaints in a professional manner - Identify and escalate priority issues - Utilize upselling techniques to promote products or services - Maintain customer records by updating account...


  • Gatineau, Canada BMO Financial Group Full time

    99, boulevard de l'Hopital Gatineau Quebec,J8T 7V1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Gatineau, Quebec, Canada Speculative Application Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional service to our customers while working in a fast-paced retail environment.About the RoleThis is an excellent opportunity for someone who enjoys working with people and...


  • Gatineau, Canada Staples Full time

    Who we areStaples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more, and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If...


  • Gatineau, Canada Distribution stox Full time

    Company Description Distribution Stox is a proudly Canadian-owned company headquartered in Boucherville, QC which specializes in the distribution of tires and accessories for cars and trucks, serving mechanical workshops, tire centers and car dealerships throughout Canada. Distribution Stox is a recognized leader in customer experience and home to a wealth...


  • Gatineau, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...


  • Gatineau, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...


  • Gatineau, Quebec, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320...


  • Gatineau, Canada Bemac Collision Group Full time

    Bemac Collision Group has an immediate opportunity for a Office Administrator to join their team in a well-established, progressively growing group of companies. The Office Administrator is responsible for supporting company operations by maintaining office systems and functions, also coordinating tasks through communication with customers. **Job Type**:...


  • Gatineau, Canada ara Shoes Full time

    Position About ara Shoes For over six decades, ara Shoes has been known for crafting footwear that combines attractive design with the perfect fit. A family owned German company with the highest quality standards and leading-edge designers, ara combines traditional craftsmanship with innovative technologies to take you through every step of your day and...


  • Gatineau, Canada Brown Bag Coffee Roasters Full time

    We are looking for an amazing person to join the BBCR family. This is a full time position, Monday to Friday 9 - 5, but there are opportunities for special events, etc should you be interested in more hours. Responsibilities include making amazing beverages and packaging coffee for our visiting customers, as well as preparing and packaging our wholesale and...


  • Gatineau, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...


  • Gatineau, Canada CPM STRATEGIE Full time

    Job Overview: **Duties**: - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately in the system - Resolve customer complaints and issues promptly and professionally - Upsell products or services to customers when appropriate - Perform data entry tasks to update customer...


  • Gatineau, Canada National Bank of Canada Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Gatineau, Canada CPM STRATEGIE Full time

    Customer Service Job Opportunity for fluent English New Graduates, and Newcomers in Canada! Are you a recent graduate, newly Arrived to Canada, or simply looking to kickstart your career in customer service? We have an exciting opportunity for you to join our team! Position: Customer Service Representative What We Offer: - Comprehensive training and...


  • Gatineau, Quebec, Canada Speculative Application Full time

    Company Overview:Première Moisson is a leading bakery and charcuterie products manufacturer with over 20 bakeries in Quebec and Ontario. We employ more than 1,200 people and prioritize a customer-centric approach.Salary and Benefits:The successful candidate will receive a competitive salary package and access to various benefits, including employee and...


  • Gatineau, Canada Speculative Application Full time

    920 Boulevard Maloney O, Gatineau, QC J8T 3R6, Canada Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario. We are currently looking for a Customer Service Team Leader to join our...


  • Gatineau, Canada Pokoloko Full time

    Do you love talking to people, and maintaining positive and professional relationships? Do you thrive independently while working within a team of talented, enthusiastic collaborators? Are you looking for a way to give back positively to the world around you while growing your career? Are you excited by an interesting role combining customer service,...


  • Gatineau, Quebec, Canada BGIS Full time

    About UsAt BGIS, we strive to deliver exceptional experiences for our clients. As a Lobby Ambassador, you will play a key role in creating a positive and welcoming environment for building occupants.In this role, you will be responsible for providing information on access to work areas, assisting with sanitization efforts, and reporting on the effectiveness...


  • Gatineau, Quebec, Canada Speculative Application Full time

    Arrange products in displays according to Première Moisson marketing standards (fills counters according to merchandising standards).Has general product knowledge.Provides assistance in serving clients.Apply the quality, hygiene, health and safety standards established by Première Moisson.Performs and/or participates in the maintenance of the dining...