Library Service Assistant 1/2

4 months ago

Winnipeg, Canada City of Winnipeg Full time

As part of the library team, you will interact with customers of all ages to help create a positive and welcoming library experience for all. Your primary responsibilities will be assisting customers with memberships and accounts as well as physical library materials.

**As the** **_Circulation Assistant_** **you will**:

- Check in and check out library materials at the public desk and respond to patron questions and concerns in-person and by phone.
- Register, update, and renew library memberships.
- Assess, collect, and record fees for patron records.
- Handle and process requests and Holds for the public.
- Ensure reports for patron requests are processed and completed daily.
- Prepare or assist in the preparation of daily cash and bank deposits as assigned.
- Share responsibility for the physical processing and maintenance of library materials and the handling of items removed from the collection.
- Ensure materials are sent through the delivery system in a correct and timely manner.
- Maintain library equipment needed for the work of the section.
- Ensure materials are sorted on carts for shelving.
- Shelve materials and maintain shelves in order as assigned.
- Assist in training circulation staff as assigned.
- Perform other duties consistent with the classification as assigned

**Your education and qualifications include**:
1. High school graduation or an equivalent combination of training and experience.
2. Physically capable of performing the duties of the position including heavy lifting.
3. Successful completion of a Library Technician program an asset.
4. Previous work experience with the public an asset.
5. Ability to deal effectively with the public in a variety of situations.
6. Ability to work with other staff as part of a team.
7. Ability to work under mínimal supervision
8. Ability to communicate effectively both orally and in writing.
9. Ability to operate library equipment.
10. Keyboarding skills an asset.
11. Ability to handle cash accurately.

**Conditions of employment**:

- Must be physically capable of performing the duties of the position (i.e., Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables and chairs in meeting rooms)

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