Client Executive

2 months ago

Ottawa, Canada Marsh Full time

**Client Executive**

**What can you expect?**
- As a Client Executive on our Risk Management Team, you will play a key role in maintaining and expanding a mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
- You will be responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts
- Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources which includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of MMC products and services the client holds
- You will have the opportunity to enhance your technical and managerial sales skills, as well as gain exposure to a wide range of clients and industries

**What is in it for you?**
- A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
- A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
- Competitive pay (salary and bonus potential), full benefits package - effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
- Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
- Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
- Employee Resource Groups which provide access to leaders, relevant volunteer, mentoring opportunities, and interactions with counterparts in industry groups and client organizations

**We will count on you to**:

- Develop the sales strategy for managed accounts leveraging an in-depth understanding of client needs, market trends and internal product or service offerings
- Manage research efforts and analyses on relevant markets and industries to identify potential relationship needs, target new buyer hubs and ultimately target areas to expand the book of business for the team and/or personal book of business
- Complete analyses consolidating project and/or market data with understood account needs and expectations to fulfill competitive and well thought proposal work for personal or superior colleagues' existing or potential accounts and cross-functional opportunities to institutionalize accounts
- Responsible for developing project plans, leveraging knowledge of team and personal technical and professional capabilities, strategizing feasible timelines and work expectations to deliver products and solutions as efficiently and successfully to accounts
- Conduct robust analyses to create feasible and effective custom product solutions for new or existing personal accounts or complex team accounts ensuring overall pricing and policy compliance
- Address escalated issues in a timely and effective manner and works to ensure relationships are in positive standing and delivering on promised timelines and outcomes
- Actively engage and nourish relationships and professional networks within client organizations
- Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company

**What you need to have**:

- 3 years of experience as an insurance client executive
- Proven experience in account management or sales, preferably in a B2B environment
- Commercial and Damage license or Broker license as required by jurisdiction (RIBO, AMF, etc.), or ability to obtain one in 3 to 6 months
- Strong analytical and problem-solving skills, with the ability to analyze and interpret quantitative and qualitative data
- Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and solutions to both internal and external stakeholders
- Strong networking and relationship-building skills, with the ability to establish and maintain professional relationships with clients and industry professionals
- Self-motivated and proactive, with the ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, s

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