Visitor Services

4 months ago

Halifax, Canada Government of Nova Scotia Full time

**Competition #**: 42511

**Department**: Communities, Culture, Tourism & Heritage

**Location**: HALIFAX

**Type of Employment**: Temporary

**Union Status**: NSGEU - NSPG

**Closing Date**: 25-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

Nova Scotia's culture and heritage contribute to vibrant communities and enrich the quality of life in every part of the province. The Department of Communities, Culture, Tourism and Heritage invites Nova Scotians to experience and participate in our rich cultural expression.

By exploring our past, we appreciate where we come from. This enriches our lives today and gives us insight for times ahead. Through investing in our future, we help realize the potential of our people and talents. We foster an environment that embraces ideas and innovation. Jobs are generated and our creative economy flourishes. Encouraging cultural expression brings life to our communities. We each contribute to the province we call home through distinct perspectives and traditions. Together, our diversity defines the uniqueness of Nova Scotia

About Our Opportunity

The Museum of Natural History is seeking an outgoing, energetic, enthusiastic and team oriented, individual with exceptional communication and organizational skills to ensure excellence in retail and visitor services to clients and visitors.

Reporting to the Coordinator of Visitor Services, Visitor Services Staff (VSS) ensure a high quality of visitor experience by exemplifying standards of customer service excellence. VSS are critical to the frontline operations at the Museum of Natural History, providing accurate and timely information about its products and services, demonstrating an awareness and care for visitor safety and security during their visit and overseeing the Museums admissions and retail functions. VSS also assist with the coordinating, marketing and promotion of Museum products, programs, events and services.

Primary Accountabilities

Assist with the coordination of facility rentals, promotional activities and special events and other duties as required.
Assist with researching, displaying, and maintaining inventory for resale products.
Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases.
Ensure special offers, discounts and cash handling procedures are completed in adherence with policies and procedures.
Qualifications and Experience

You posses a knowledge and strong interest in the cultural and natural history of Nova Scotia and its Museums. You are a self-motivated individual who works well independently and participants fully in a team environment. You value the concepts of equity, diversity, and inclusion in all areas of work.

You are proficient using Microsoft Office Suite (Word, Excel, Outlook), have excellent organizational skills, and strong interpersonal and communication skills (written and verbal). Past experience with cash handling, using computer-based POS systems, and inventory control systems is required.

**Assets for this role include**:
Training or certification in tourism, hospitality, retail and/or museum studies
Certification in first aid and WHMIS
Ability to speak French or additional languages.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

Additional Information

What We Offer

Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
**Engaging workplace**: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
Countless career paths
Department specific flexible working schedules

**Pay Grade**: CL 13

**Salary Range**: $1,493.64 - $1,625.82 Bi-Weekly

**Employment Equity Statement**:

  • Visitor Services

    3 months ago

    Halifax, Canada Halifax Port Authority Full time

    The Port of Halifax is about making connections between people, commerce and opportunity. We take a leadership role in developing business for the Port of Halifax in collaboration with our partners and we responsibly manage Port of Halifax assets. In 2022, the total impact of the Port of Halifax including Nova Scotia exporters on the Province of Nova Scotia...

  • Visitor Services Lead

    3 months ago

    Halifax, Canada Halifax Port Authority Full time

    The Port of Halifax is about making connections between people, commerce and opportunity. We take a leadership role in developing business for the Port of Halifax in collaboration with our partners and we responsibly manage Port of Halifax assets. In 2022, the total impact of the Port of Halifax including Nova Scotia exporters on the Province of Nova Scotia...

  • Visitor Services Representative

    1 day ago

    Halifax, Nova Scotia, Canada The Government of Nova Scotia Full time

    About Our OpportunityThe Government of Nova Scotia is seeking a highly motivated and customer-focused individual to join our team as a Visitor Services Staff member at the Museum of Natural History. As a key member of our frontline operations team, you will be responsible for providing exceptional customer service, ensuring a high-quality visitor experience,...

  • Visitor Services Representative

    22 hours ago

    Halifax, Nova Scotia, Canada The Government of Nova Scotia Full time

    About Our OpportunityThe Government of Nova Scotia is seeking a highly motivated and customer-focused individual to join our team as a Visitor Services Staff member at the Museum of Natural History. As a key member of our frontline operations team, you will be responsible for providing exceptional customer service, ensuring a high-quality visitor experience,...

  • Visitor Services Staff

    4 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:03-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part...

  • Visitor Services Staff

    10 hours ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:09-Oct-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part...

  • Visitor Engagement Specialist

    2 weeks ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About Our OpportunityThe Government of Nova Scotia is seeking a highly skilled and customer-focused individual to join our team as a Visitor Experience team member at the Maritime Museum of the Atlantic. As a key member of our team, you will be responsible for providing exceptional service to visitors from diverse backgrounds, ensuring a memorable and...

  • Museum Visitor Experience Coordinator

    4 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Museum Visitor Experience Coordinator

    4 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Museum Visitor Experience Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Museum Visitor Experience Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Museum Visitor Experience Coordinator

    3 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Museum Visitor Experience Coordinator

    3 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About UsThe Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.About the...

  • Parenting Journey Home Visitor

    4 weeks ago

    Halifax, Canada Fairview Resource Centre Full time

    **Career Opportunity - Parenting Journey Home Visitor Position** - **Do you want a career that makes a difference and helps families every day? Are you a compassionate person with a passion for community work? **_ The Fairview Resource Centre / Community Hub is an impact organization that started in 1986. The FRC is a community hub that offers two streams...

  • Visitor Experience Team

    4 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:11-Dec-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part of the...

  • Clerk 2 (Visitor Experience Team)

    3 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:17-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part of the...

  • Clerk 2 (Visitor Experience Team)

    3 months ago

    Halifax, Canada Government of Nova Scotia Full time

    **Competition #**: 42778 **Department**: Communities, Culture, Tourism & Heritage **Location**: HALIFAX **Type of Employment**: Term **Union Status**: NSGEU - NSPG **Closing Date**: 17-May-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us Nova Scotia's culture and heritage contribute to vibrant communities and enrich the quality of...

  • Clerk 2 (Visitor Experience Team)

    2 months ago

    Halifax, Canada Government of Nova Scotia Full time

    About Us Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part of the province. The Department of Communities, Culture, Tourism and Heritage invites Nova Scotians to experience and participate in our rich cultural expression. By exploring our past, we appreciate where we come from. This...

  • Cleaning Service Manager

    1 week ago

    Halifax, Canada ISS Facility Services Full time

    p>Cleaning Services Manager Contract: Healthcare Contract Type: Permanent Within the UK, ISS Facility Services - Healthcare provides cleaning and other facilities services to customers across various market segments and geographical areas.As the Cleaning Services Manager, you will be responsible for managing the service to meet and exceed performance targets...

  • Cleaning Services Director

    1 week ago

    Halifax, Nova Scotia, Canada ISS Facility Services Full time

    Job DescriptionCleaning Services ManagerAs a key member of the ISS Facility Services team, you will be responsible for managing the cleaning services to meet and exceed performance targets. This will involve maintaining day-to-day liaison with clients, providing direction and guidance to staff, and ensuring they can effectively carry out their roles.Key...