Sales Assistant/customer Support Technician

9 hours ago


Laval, Canada Sauna Specialist Inc. Full time

**Sauna Spécialiste Inc.** est une entreprise familiale œuvrant dans le domaine du mieux-être. De la conception à la fabrication de sauna Finlandais, bain vapeur, bain tourbillon. Nous sommes fiers distributeurs officiels des marque Harvia, MrSteam, Wedi et Kirami.

Nous avons acquis une solide réputation pour la réalisation de travaux pour des projets résidentiels, commerciaux et institutionnels.

**Sommaire du poste**

Nous avons un nouveau poste permanent à combler immédiatement. Le titulaire assurera le support des nouveaux clients et la fidélisation des clients actuels.

**Responsabilités**
- Effectuer la lecture, l’analyse et l’interprétation des plans et devis.
- Analyser, planifier et estimer les étapes, la durée, et les coûts de matériaux et de main-d’œuvre pour la réalisation des projets.
- Traiter les soumissions dans les délais demandés.
- Déposer les soumissions et assurer le suivi jusqu’à la décision du client ou de l’entrepreneur.
- Effectuer un soutien dans la coordination de projet.
- Vérifier les matériaux commandés.
- S’assurer d’une bonne communication au niveau des différents coûts et délais.
- Agir à titre de référence pendant l’exécution du projet.
- Assurer un travail d’équipe, tant avec les chargés de projet qu’avec les contremaîtres sur les chantiers.
- Faire les présentations de fermetures des soumissions et d’ouverture de projet.
- Résoudre les problèmes techniques des clients en répondant à leurs demandes en offrant un soutien technique à distance.

**Profile recherché**
- Connaissances en matière de construction générale et d'électricité générale, expérience pertinente.
- Connaissance des matériaux et des produits spéciaux pour systèmes intérieurs.
- Connaissance de la suite Office (Word, Excel et Outlook) et d'un logiciel d’estimation.
- Aptitude à gérer plusieurs dossiers simultanément.

**Conditions**:

- Poste permanent, temps complet en semaine, congé les week-ends.
- Salaire annuel concurrentiel, selon expérience.
- Ambiance de travail décontractée.
- Vacances rémunérées annuellement.
- Assurance collective.

**Job Types**: Full-time, Permanent

Pay: $56,160.00-$83,200.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Construction Estimating: 1 year (preferred)

Work Location: In person



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