Accounts Receivable Specialist

5 months ago

Mississauga, Canada McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Accounts Receivable Specialist is responsible for assisting the pharmacy in collections activities of patient accounts for Ontario. Requires judgment and initiative and the ability to coordinate and identify payment balances between third parties, patient and public/private insurance.

1 year contract, fully onsite position.

**Responsibilities**:

- Patient follow-up calls for outstanding accounts
- Process customer payments by credit cards
- Responsible for tracking and monitoring accounts to ensure files are not delinquent
- Develop relationships with payer organizations to review and discuss complex/difficult coverage cases etc.
- Responsible for working with all parties to collect on complex and large dollar accounts
- Initiate write-off and waive requests as necessary, obtaining necessary approvals and update system information
- Perform miscellaneous collection functions including payment processing, research/issue follow up, etc.
- Audit assigned aging reports to identify delinquent accounts and assess appropriate collection activity, providing a proactive approach to collecting past due receivables
- Interacts with various departments, as needed, to support ongoing claims activities and quality improvement efforts
- Provide exemplary customer service meeting the standards of McKesson Canada
- Builds and maintains relationships at multiple levels across both McKesson and external reimbursement stakeholders to achieve and drive Accounts Receivable success metrics
- Adheres to all McKesson policies and procedures as well as federal and regional regulations regarding privacy and health information protection
- Accurate data entry into various systems.
- Other duties as assigned by Senior Manager

**Requirements**:

- Typically requires 3+ years of related experience
- Credit and/ or collection related experience, healthcare/insurance is preferred
- Post-secondary degree/diploma in accounting an asset
- Exceptional and effective communication skills, both written and oral, for internal and external audiences
- Highly organized and results-oriented, with ability to multi-task and prioritize workload.
- Previous experience in pharmacy cash processing is highly preferred
- Proficiency in Microsoft Excel
- Ability to multi-task in fast-paced environment.
- Strong problem-solving skills in addition to detail focus.
- Ability to work independently with confidence to take appropriate action on issues

Career Level - IC Business Support - B3

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

**Our Base Pay Range for this position**:
$40,000 - $66,600

**McKesson is an Equal Opportunity employer.**

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

**Join us at McKesson

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