Customer Experience Lead

6 months ago


Ottawa, Canada Laura Canada Full time

Company Description

**Job Description**:
Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

**How will you support the team?**

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.
- Act as a stylist to build a personalized wardrobe to the customer.
- Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
- Monitor sales targets frequently and take the required actions to influence the store’s results.
- Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
- Open and close the store as required.

**Don't miss this opportunity to join an exceptional team**

**Qualifications**:
**The people who thrive with us have**:

- Contagious passion for fashion and customer service
- Experience as a team leader or sales trainer
- Desire to develop a career in retail
- Strong selling and customer service skills

Additional Information

**Benefits**:

- 50% employee discount in store
- Dynamic and passionate team
- Group insurance plan and various employee programs, including a telemedicine service
- Career development and advancement program
- Supportive management team and good work/life balance



  • Ottawa, Canada Scotiabank Full time

    Requisition ID: 201257 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...


  • Ottawa, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Ottawa)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...


  • Ottawa, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Ottawa)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East...


  • Ottawa, Ontario, Canada Cari Full time

    Customer Success Excellence at CariAt Cari, we're driven by a passion for customer satisfaction and success. Our Senior Manager Customer Experience Lead plays a pivotal role in ensuring our customers achieve their goals through exceptional engagement experiences.Key Responsibilities:Manage day-to-day operations of the Customer Success team, fostering a...


  • Ottawa, Ontario, Canada Knix Full time

    Knix, an award-winning intimate apparel and activewear brand, is seeking a seasoned retail professional to lead its store operations as Store Manager. This dynamic role requires a strategic thinker with exceptional leadership skills, who can drive business results while delivering an unparalleled customer experience.About the OpportunityAs Store Manager, you...


  • Ottawa, Canada Cisco Systems Full time

    **Application window is expected to close on 10/18/24.** **What You'll Do** As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for...


  • Ottawa, Ontario, Canada Rogers Communications Full time

    Rogers Communications is a leading Canadian communications and media company. As an Assistant Store Manager, you will play a key role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Drive Customer SatisfactionLead Team to SuccessGrow RevenueMaintain Store OperationsPromote Rogers BrandsEngage with...


  • Ottawa, Ontario, Canada Bell Canada Full time

    Company OverviewBell Canada is a leading telecommunications company that provides innovative digital solutions and seamless customer experiences.


  • Ottawa, Ontario, Canada Dexterra Group Full time

    Job DescriptionWHAT'S THE JOB?Dexterra Group creates exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a Customer Experience Manager for Dexterra Group, you will be a highly valued...


  • Ottawa, Ontario, Canada Indigo Books & Music Full time

    About UsIndigo Books & Music is a leading Canadian retailer dedicated to creating unforgettable experiences for our customers. We're passionate about telling stories and bringing people together through books, music, and other products.Job DescriptionWe're seeking a highly motivated Customer Experience Ambassador to join our team. As a key member of our...


  • Ottawa, Canada net2phone Canada Full time

    **What we do.** We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone. **Who we are.** Net2phone Canada is breaking down the pre-conceived barriers in Canadian...


  • Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...


  • Ottawa, Ontario, Canada Versature Full time

    Company OverviewVersature Communication Corp, o/a net2phone Canada is a leading VoIP telecommunications provider in Canada. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated support.About the RoleWe are seeking a highly motivated and tech-savvy individual to join our award-winning team as a Customer...


  • Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create...


  • Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Ottawa, Canada Michaels of Canada, ULC. Full time

    Store - OTTAWA-SOUTH KEYES, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...


  • Ottawa, Canada Benefitfocus Full time

    b>Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. Learn more about what makes us different and how you can thrive as a Salesforce Development Lead at MMA.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking...


  • Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...


  • Ottawa, Ontario, Canada Hazelview Properties Full time

    Hazelview Properties is a leading owner/operator of premium multi-residential properties in Canada.We are committed to fostering the long-term growth of our employees, communities, and investments. Our company culture is built on trust, ambition, collaboration, ownership mindset, and having fun.The Customer Experience Manager plays a critical role in...


  • Ottawa, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a sustainable future.We operate over 300 stores across the US, Canada, and Australia, offering a vast selection of gently-used items for sale. Our stores are staffed by passionate team members who share our values and commitment to reducing waste.As a...