Membership Sales

2 months ago

Halifax, Canada YMCA of Greater HalifaxDartmouth Full time

**Title**:Membership Sales & Services Staff

**Position Status**:Part-Time (evenings and weekends)

**Salary**:$15.50 - $16.00 per hour

**Start Date**:Immediately

**Location**:Community YMCA

The YMCA is a place where everyone belongs. We are committed to providing equal opportunity for all, in a welcoming space that is both nurturing and fun - in a community of shared responsibilities, where children and families can thrive.

There are lots of places to work, but few opportunities to do work that really matters, and the Y is one of those rare places. When you join our team, you don’t just get a job - you’ll embark on an exciting path in career development. You will be part of a team that provides children, youth, and adults of all ages a sense of belonging in their community.

**The Opportunity**

As Membership Sales & Services Staff you play an integral role in ensuring programming excellence through provision of a positive, inclusive, and meaningful Y experience that enhances participant achievement of a healthy lifestyle and healthy communities. Reporting to the Program Director of the Community YMCA, this role is integral to ensure the first point of contact is positive and welcoming for visitors, clients, and program participants.

Flexibility to work irregular hours are required, such as evenings, weekends, holidays etc.

**Responsibilities**
- Provide introductions and information to members and participants on comprehensive programming options in supporting the achievements of individual wellness goals and community engagement.
- Ensure file maintenance of all members, and following all safety requirements, industry standards, staff certification and child safeguarding processes in support of provision of safe environment for all participants, visitors, staff, and volunteers.
- Foster a collaborative, inclusive atmosphere in internal/external dealings and communications in support of program delivery.

**Qualifications & Skills**
- 1-2 years' experience in Customer Service, Hospitality, Member Relations and/or Sales
- Strong customer service/sales skills, with demonstrated ability to build relationships and establish rapport with clients
- Experience using Active Net System and multi-line phone system considered an asset
- Bilingual in French, Arabic, etc. considered an asset
- Excellent verbal, written communication, and presentation skills
- Self-motivated, with strong attention to detail
- Strong organizational and time management skills
- Intermediate proficiency in Microsoft Office Suite

**We Offer**
- Individual and family YMCA Membership options
- Access to discounted childcare and programs

**Conditions of Employment**
- Clear Child Abuse Register Check
- Current and satisfactory Criminal Record Check and Vulnerable Sector Check (must be dated less than 6 months from hire date)
- Completion of YMCA’s Child Safety & Protection Orientation within first week of employment
- Completion of YMCA Child Safeguarding Training within probationary period
- Valid First Aid and CPR certificate if required for the role

**We look forward to hearing from you**
- The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to self-identify._

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